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2026

Statistics Report 2025

798 independent incidents in 2025; 1,270 callouts including continuations — an average of 3.5 per day
Key Metric 1
901 people assisted; 39,229 volunteer hours given on callouts alone by 850+ team members across 26 civilian teams
Key Metric 2
62% of incidents (491) mountaineering-related; 307 non-mountaineering; 38 incidents involving fatalities
Key Metric 3
901 people assisted in 2025 — the highest figure in SMR's recorded statistics history, representing a sustained post-pandemic step-change in demand (approx. 10–15 additional incidents per month since 2020/21)
2025

Annual Report and Accounts 2024/25

10,267 people supported in 2024/25 — a 7% increase on the previous year
Key Metric 1
Growing demand driven by declining firefighter numbers, increasing major incidents (wildfires, flooding) and rising complexity of physical and mental health need
Key Metric 2
Royal Patron: His Majesty The King; registered charity in England, Wales, Scotland and Isle of Man
Key Metric 3
10,267 fire service personnel and families supported in 2024/25 — the highest ever recorded by the charity
2023

Impact Report 2022/23

882 people helped in 2022/23 — double pre-Covid figures; 7,700 contacts from people seeking support
Key Metric 1
2,800 mental health sessions delivered; 512 financial guidance sessions; 3,786 self-care interventions accessed
Key Metric 2
Demand growing 30% every year; mental health grant income fallen 87% in one year despite rising need
Key Metric 3
85% of people who used mental health services saw improvement in their wellbeing; 63% reduction in trauma symptoms; 44% reduction in anxiety and depression
2025

Impact Report 2024

20,000+ paramedic members across the UK — the professional body for the paramedic profession
Key Metric 1
500+ CPD videos on member Hub; national CPD events programme; Paramedic INSIGHT quarterly magazine; monthly digital newsletter
Key Metric 2
Successfully campaigned for change in legislation to allow prescribing of controlled drugs by paramedic independent prescribers — now out for consultation
Key Metric 3
Legislation change secured: controlled drug prescribing by paramedic independent prescribers now moving to consultation — a landmark win for the profession after sustained College advocacy
2023

Annual Report 2023/24

Veterans treated: thousands
Key Metric 1
Specialist PTSD treatment: residential & community
Key Metric 2
Waiting times: rapid access focus
Key Metric 3
Provided specialist PTSD and mental health treatment to thousands of veterans
2024

Impact Report 2024/25

Veterans & families supported: thousands
Key Metric 1
Suicide Awareness course: accessed 3,179 times in 9 months
Key Metric 2
Volunteer collectors: 333 at 270 Tesco stores
Key Metric 3
Launched free Suicide Awareness & Self-Help online course — 3,179 accesses in 9 months
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2024

Impact Report 2024

90% success rate (Cambridge Econometrics audit)
Key Metric 1
Nights of accommodation provided: 125,334 since 2018
Key Metric 2
Economic saving to taxpayer: up to £2.6 million
Key Metric 3
Maintained 90% success rate confirmed by independent Cambridge Econometrics audit
2024

Impact Report 2024/25

Major grants: £100,000–£200,000 for mental health projects
Key Metric 1
Veterans' Lottery: largest single-cause lottery in UK
Key Metric 2
Social media: record-breaking broadcasts in sector
Key Metric 3
Launched major grants programme providing £100k–£200k to mental health & wellbeing projects