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2024

Annual Report and Financial Statements 2024/25

11,000+ enquiries responded to by the advice and information service from people in prison and their families; 300 safeguarding referrals made to prisons relating to risk of self-harm, threats and wellbeing
Key Metric 1
Building Futures programme: 92 working group members and 902 network members; 103 working group sessions co-facilitated across prisons; 350+ parole enquiries responded to
Key Metric 2
19 new innovative projects to be introduced within prisons through Next Generation Leaders programme; Hope and Fulfilment Awards launched — first prisoner-nominated awards scheme
Key Metric 3
PRT advocacy contributed to Victims and Courts Act 2024 introducing improved arrangements for IPP licence review and termination — including new executive release power for recalled IPP prisoners and a requirement for annual parliamentary reporting
2025

Annual Report and Accounts 2024-25

Up to 1,927 people supported at any one time through RSI-funded services
Key Metric 1
Housing First census expanded from 41 to 88 local authorities across England
Key Metric 2
400+ deaths linked to synthetic opioids since June 2023 — frontline response established
Key Metric 3
People moved off the streets and into stable housing through extensions and new investment secured
2025

Our Work, Our Impact: Imkaan's 2025 Year In Review

Evidence cited by National Audit Office, Joint Committee on Human Rights, Health and Social Care Committee, and Home Affairs Select Committee in 2025
Key Metric 1
Home Affairs Select Committee recommended a national ring-fenced fund for 'by and for' services, directly informed by Imkaan evidence
Key Metric 2
Government announced reforms to limit use of 'bad character' evidence against rape victims following joint campaign led with Imkaan involvement
Key Metric 3
Joint Committee on Human Rights cited Imkaan's evidence on racial disparities under the Mental Health Act; Health and Social Care Committee quoted survivor testimonies from Imkaan's report to define high-quality, equity-focused mental health care
2024

Annual Report & Accounts 2023/24

85p in every £1 donated: spent on charitable activities
Key Metric 1
Sight loss rehabilitation: training in independence skills
Key Metric 2
Centre of Wellbeing: Llandudno, Wales
Key Metric 3
Provided adaptive technology training enabling veterans to live independently despite sight loss
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2024

Annual Report and Accounts 2023/24

1,544 patients at St Barnabas House; 293 children and young people at Chestnut Tree House; 47,043 patients and families cared for since founding in 1973
Key Metric 1
18,503 hours of Hospice at Home care across 9,602 visits; 4,228 community palliative care appointments; 4,153 social work, counselling and bereavement sessions
Key Metric 2
Martlets Hospice merger announced — one of the most significant hospice consolidations in South East England; total reported income £33.0m including £12.4m one-off Martlets merger income
Key Metric 3
Chestnut Tree House nurse won Best Nurse at national 2023 WellChild Awards — recognising exceptional dedication to children with serious illness; Chestnut Tree House reached finals of Nursing Times national awards for post-pandemic social isolation outreach
2026

Impact Report 2024/25: Compassionate Care for Every Patient, Every Family, Every Time

4,041 patients and carers supported in 2024/25; 3,089 referrals received; 966 inpatient admissions across three 12-bed units
Key Metric 1
Over 80% of services delivered in patients' homes or community; 98.5% of patients had a positive experience
Key Metric 2
£18 million+ cost of services in 2024/25; approximately 20% (£4 million) from NHS — 80% from community fundraising, shops and donations; 11,000+ supporters at events raising £900,000+
Key Metric 3
98.5% of patients had a positive experience; over 80% of all Pilgrims services delivered outside the hospice — in patients' homes and community settings — reflecting a major strategic shift toward community-based care
2025

Impact Report and Audited Accounts 2024/25

315 inpatient admissions; 91% of inpatients achieving preferred place of death; 86% occupancy; 10.2 days average length of stay
Key Metric 1
21,636 community palliative care visits; 3,370 referrals; 92% of community patients achieving preferred place of death; 6,571 overnight specialist advice calls (5pm–8am)
Key Metric 2
1,139 people supported by social work, bereavement and spiritual care; 586 volunteers; 38 external training courses delivered to 1,263 learners
Key Metric 3
Haringey lead provider contract transferred to North London Hospice in January 2025 — enabling fully integrated community palliative care across all three boroughs for the first time; 92% of community patients achieved preferred place of death