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2025

Bethlem Museum of the Mind Impact Report 2024–25

13,666 visitors in 2024/25 — the highest annual figure in the Museum's 55-year history; 3,324 school, university and other learning group participants
Key Metric 1
151,940 people reached through loans of collection works to exhibitions at Scottish National Portrait Gallery (27,684), Museum Dr Guislain Gent (58,263), Charité Berlin (48,717), Towner Eastbourne (14,000) and Royal College of Nursing (3,276)
Key Metric 2
£532K total income; £533K expenditure; 58% of individual visitors disclosed experience of mental health difficulties; 84.5% motivated to understand and support others with mental health issues
Key Metric 3
For the second consecutive year, ethnic profile of individual visitors mirrors that of the London Borough of Bromley; ethnic profile of learning group visitors approaches that of Greater London — demonstrating equitable reach
2025

Islington Giving Impact Report 2025

£1.38 million raised; £1.12 million awarded in grants; 13,200 people reached through funding (estimated); 76 organisations supported with grants between £2,000 and over £100,000
Key Metric 1
70 community ideas brought to life with £500 Make it Happen grants; 30 local people involved in resident-led grant making; 36 alumni engaged in further activities and opportunities
Key Metric 2
£12.5 million raised and invested since 2010; £490,000 committed to food-related projects since 2022 (Google.org funded); 5,100 households in Islington at extreme food insecurity; 43% of children in Islington living in poverty
Key Metric 3
135 residents have participated in grant-making since 2018, distributing £1.67 million to local projects; Islington resident Izzy (Young Grant Maker 2022) now sits on the Endowments Investing Challenge alongside major foundations — putting young people at the heart of investment decisions
2025

Bath Mind Impact Report 2024–2025

3,209 local people supported on a regular ongoing basis; 45,688 points of contact; 48,966 hours of mental health support; 12,770 hours of crisis support
Key Metric 1
12,391 hours of residential support; 4,181 hours of support for young people; 1,078 hours of one-to-one counselling; £925,435 secured in welfare benefits claims
Key Metric 2
5,317 attendances at 637 Wellbeing Group sessions; 923 hours of volunteering; 39,711 website visitors; 818 people trained in workplace wellbeing and mental health
Key Metric 3
97% success rate on welfare benefits appeals; 100% of 327 counselling session respondents would talk positively about their experience (5/5); Orchard House step-up/step-down crisis house prevented hospital admissions for 104+ people
2026

South East London Mind Annual Report and Financial Statements 2024–25

11,486 people received direct help; 4,366 helpline contacts; 1,667 people supported through training; 17,519 people supported in total
Key Metric 1
98% very satisfied or satisfied with services; 93% said support had a positive impact on day-to-day life (up from 89%); 97% would recommend the service; £8,312,897 total income (6% increase)
Key Metric 2
230 average staff (including 67 sessional); 239 volunteers delivering 827 hours/week; 60% of staff with lived experience of mental health problems; £124K surplus; free reserves £2.27M
Key Metric 3
Bromley Mental Health Hub contract won through open tender to at least 2030; Director of Development appointed — secured all major contracts; Queer Finds research into LGBTQ+ mental health needs in Lambeth and Southwark completed; Cush Jumbo OBE appointed as ambassador
2026

North Staffs and Mid Cheshire Mind Impact Report 2024–25

9,031 people supported in Staffordshire; 349 people supported in Cheshire; 89 staff; £156,935 raised through fundraising
Key Metric 1
2,387 children in 39 schools in Staffordshire and Cheshire supported by schools counselling team; 1,124 pupils in Maccas Project free early intervention workshops; 1,250 people attended workplace training (97% would recommend)
Key Metric 2
117 adult groups hosted supporting 700+ local people; 46 supported housing places; 62 community events attended; 7,411 unique website visitors; 10,000 social media subscribers
Key Metric 3
Merged with Mid Cheshire Mind in September 2024 — expanding county reach into Cheshire; 100% of staff enjoy their job (2024 Staff Survey); 86% feel they contribute to NS Mind's success; staff absence and turnover significantly below sector averages
2025

West Sussex Mind Impact Report 2025

7,766 people supported — a 22.8% increase on 2023/24; 9,547 Help Point calls answered; 17,192 one-to-one interventions; 15,567 group activity attendances
Key Metric 1
9,429 people trained (up from 6,111); 5,207 reached through Pan-Sussex Self-Harm Learning Network; 524 people in crisis helped through Staying Well; 1,428 under-25s supported
Key Metric 2
£3,714,091 expenditure (12.5% increase); £695,000 raised towards priority services and new projects; £427,110 from donations and legacies; Mind Quality Mark achieved with 'positive and inspiring culture' commendation
Key Metric 3
Staying Well transformed to walk-in model from 2024/25 — reducing A&E pressure; trauma-informed care toolkit co-produced with 14 young people and 5 other local Minds — to be shared nationally; CATALYST research initiative (psychologically informed community wellbeing)
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2024

Washington Mind Annual Report 2023/24

5,218 people received support; 100,809 enquiries; 1,274 new referrals; 27,956 visitors to the Life House; 7,403 counselling appointments
Key Metric 1
18,588 social support attendances; 557 Listening Ear appointments; 1,033 people attended training courses; 220 online support group members; 7,264 young people's activity attendees
Key Metric 2
1,750 Rays Corner visits; 2,342 crisis page visits; 106,686 unique visitors to wellbeinginfo.org; 25,922 unique visitors to Washington Mind website; Rays Corner resources now in 700+ venues across the city
Key Metric 3
43 years of operation in 2023/24 — one of the North East's longest-running mental health charities; Fans Supporting Fans Match Day Hub endorsed by SAFC patron Gary Bennett; new Chair James Fildes (founder of Space North East) appointed
2025

Nottinghamshire Mind Annual Report 2024/25

1,884 people supported by Crisis Sanctuaries with 4,224 interventions; 2,500 attendances at #Well Community Services; 399 more referrals supported than contracted in Resilience & Stabilisation programme
Key Metric 1
86.5% completed the Resilience & Stabilisation programme; 90% gained new or better coping strategies; 85.5% managing mental health more effectively; 97% say #Well groups help manage mental health
Key Metric 2
285 people in #Well Informed one-to-one support; 390 in Supported Self Help (91% positive impact); 64 people in Changing Lives (Citizens Advice partnership, 97% positive impact); 55 in Supportive Listening; 540 counselling sessions with 19 trainee counsellors
Key Metric 3
New strategic plan launched August 2025 following consultation with board, staff, volunteers, partners, clients and communities; governance review initiated; 80+ volunteers; Worksop Cricket Club, The Park Hospital and 3C's Business Network Group chose Nottinghamshire Mind as Charity of the Year
2025

Hertfordshire Mind Network Impact Report 2024/25

17,219 people accessed services; 7,063 adults supported; 10,156 children and young people supported; 9,951 referrals into Nightlight crisis service
Key Metric 1
8,233 community support sessions; 5,478 Talking Therapy counselling sessions; 847 Talk it Out counselling sessions; 3,068 peer support sessions; 6,190 Nightlight Meeting Place attendances
Key Metric 2
£6,127,140 total income; £5,762,063 expenditure; £103,925 raised through fundraising; 128 volunteers; 1,093 professionals trained; 4,339 resources downloaded
Key Metric 3
Crisis House: 'I can now make sense of my life and I am so grateful'; community support: 'This is the first time I feel like someone is fighting my corner'; counselling: 'I came with all of these problems which I did not think could be fixed'