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English Heritage Annual Report 2024/25

The English Heritage Trust's Annual Report 2024/25 covers a year in which the charity cared for over 400 historic monuments, buildings and places and brought the story of England to life for millions of visitors, including the opening of Shrewsbury Flaxmill Maltings. It contains the Acting Chair's foreword, objectives and activities, the strategic report and financial review, principal risks, energy and environmental sustainability, structure and governance, and the audited financial statements.

Report snapshot
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About

English Heritage is the charity that cares for more than 400 historic sites across England, from Stonehenge and Hadrian's Wall to castles, abbeys and historic houses, and welcomes millions of visitors each year.

Key Metrics

400+ historic sites in its care
Nearly 5.75 million visitors welcomed to our sites in 2024/25
Over 190,000 school-age children experienced our sites on over 4,800 school visits

Key Outcomes

  • Historic places conserved and opened to the public
  • Millions of visitors engaged with the story of England
  • Progress on energy and environmental sustainability

Geography

England

Impact Snapshot
Key Metric 1
Total income £138,600,000 and total expenditure £108,350,000 (year ended 31 March 2025, charity no. 1068852); 5 million people welcomed through palace gates; £138.6m income...
Key Metric 2
Over 160,000 members making 300,000+ visits generating £5.8m membership income plus £814k Gift Aid; 217,400 £1 Universal Credit tickets sold; 304,000 visitors to Untold...
Key Metric 3
89% of visitors gained a better understanding of stories (discovery); 83% felt happier after their visit (joy); 76% were inspired to learn more; 28,365...
83% of visitors felt happier after their visit; 89% gained better understanding of palace stories; 94% charitable activities allocation of total expenditure; Tomorrow's Tower campaign secured £1.9m including £1m from Sandys Trust and National Lottery Heritage Fund development grant
Impact Snapshot
Key Metric 1
3,943 young people reached across 279 learning sessions in 16 programmes; 46 public performances reaching 8,517 audience members
Key Metric 2
100+ Emerging Professionals supported with 159 paid performance opportunities; 32% from regions beyond London; 32% from African, Asian, Caribbean or Mixed Heritage backgrounds
Key Metric 3
46% of Under-18 participants receive bursaries; 46% benefit from free access (Pupil Premium, free school meals or low-income families)
Largest single concert audience of 1,500 for British Standard Time at Berlin's Konzerthaus; NYJO Under 18s alumni have gone on to Birmingham Conservatoire, Leeds Conservatoire and Cambridge University
Impact Snapshot
279
participants worked with across weekly groups and frontline homelessness settings in 2024-25
86%
of participants surveyed said they feel confident all the time or often
98%
of performers surveyed felt confident singing with others in group settings
Participants with experience of homelessness gain confidence, wellbeing and connection through music