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Exeter Community Initiatives Impact Report 2024/2025: At the Heart of Positive Change in Exeter and Devon

Exeter Community Initiatives' Impact Report 2024/25 covers a year of growth following its merger with Magic Carpet, bringing five core projects together: Community Builders, Family Resource, Magic Carpet, Jelly and support for people with learning disabilities. Its headline achievements since 1993 include 47 projects launched, 1,109 groups and associations helped, 8,206 volunteers and 61,244 volunteer hours. Community Builders alone recorded 1,036 connections and networks, 287 events attended, 397 groups supported, 84 funding applications supported and 3,490 hours of community building, with an estimated preventative saving to the public sector of around £645,800 a year, while 96% of families supported by Family Resource reported being satisfied.

Report snapshot
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About

Exeter Community Initiatives (ECI) is a charity that has worked for over 30 years to empower individuals, families and communities in Exeter and Devon to build brighter futures through community building, family support, creative arts and wellbeing projects.

Key Metrics

8,206 volunteers since 1993
61,244 volunteer hours
1,036 connections and networks made by Community Builders

Key Outcomes

  • Successful merger with Magic Carpet, growing ECI's portfolio
  • Estimated public-sector preventative saving of around £645,800 a year
  • 96% of families satisfied with Family Resource support

Geography

South West

Impact Snapshot
Key Metric 1
8,033 children, adults and families affected by a disappearance helped in 2022/23
Key Metric 2
35,064 TextSafe® messages sent to missing children and adults; 2,960 Suicide Risk TextSafe® messages to high-risk individuals
Key Metric 3
40% of Lost Contact tracing cases successfully resolved; 1,000+ multi-agency professionals trained
30th anniversary year: over 10 years and £10 million raised by players of People's Postcode Lottery for Missing People's services
Impact Snapshot
Key Metric 1
CHF 3 million+ total programme funding raised in 2025 — a record — with CHF 1.3 million redeployed directly to YMCA National Movements
Key Metric 2
2.5 million people reached through digital skilling initiatives via HP partnership across 30 YMCA partners since 2021
Key Metric 3
37,000 people directly reached per Community Wellbeing project (1.3 million indirectly); 85 new Change Agents enrolled from 44 countries
5,000 jobs to be created under Igniting Youth Futures (USD 5.2 million Accenture/Macquarie-funded); 750+ young people already reached at year-end
Impact Snapshot
Key Metric 1
95 individual young people in under-16s groups; 85 in over-16s groups; 42 in Transformers (trans/non-binary); 114 young people supported through 385 one-to-one sessions
Key Metric 2
149 parents and carers supported across 44 online and in-person groups; 3,500+ participants in training and workshops across 97 sessions
Key Metric 3
96% of young people said Allsorts groups had been of help; 75% said coming to Allsorts improved their overall wellbeing
Won Investing in Children's Member of the Year Award for extensive youth voice integration; 100% of Summer Programme participants enjoyed activities