Our Impact 2025-2026

HEART UK (charity no. 1003904) is the UK's only cholesterol charity, based in Maidenhead, Berkshire, and operating across England, Wales, Scotland and Northern Ireland. The 2025-26 impact report covers 2.5 million website users, 784 helpline enquiries with expert dietetic and clinical support, 149,068 printed resources distributed, 247 healthcare professionals at the annual medical conference, and the launch of Cholesterol SMART® — a new evidence-based holistic diet and lifestyle programme — with no government funding.

Report snapshot
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📋About

Direct Support: Helpline (free, impartial, clinical and dietetic support 5 days a week, 784 enquiries in 2025/26; 70% felt more informed; 69% felt more empowered; 86% found it easy to access); Web information (2.5 million users, 7.8 million page views); Literature (149,068 printed resources distributed, 23,877 digital downloads, 99.7% rated invaluable/very helpful); Animation video (38,600 views in second year); Social media (4.7 million Facebook, 314,876 Instagram, 386,140 LinkedIn; 35,612 YouTube views). Healthcare Professional Education: 38th Annual Medical and Scientific Conference (247 HCPs, theme 'CVD — How important are lipids?'); Tackling Cholesterol Together roadshows (Preston 43 HCPs, Cornwall 31 HCPs); Nutrition Academy (58,000 unique visitors, 70% uplift, 84% said it would support clinical practice); Health Check Mentor interactive training programme (with Eggu and Smart Health Solutions); 4,844 HCPs subscribed to monthly e-news; UK Paediatric FH Alliance (36 active members); Early Career CVD Prevention Network (grew from 20 to 65 members); Diet and Lipid Network meetings (250 HCPs register per meeting; 76% feel more confident post-meeting; 95% will use learnings in practice). Diet and Lifestyle: Cholesterol SMART® (723,649 views); Cholesterol SMART® scientific dossier published (523 unique visitors, 250 HCP downloads); Step-by-step dietary advice guide for HCPs (2,600+ HCPs visited, 1,200 downloaded); ChangeMaker programme; 38,600 animation views. Policy and Advocacy: engagement with NHS 10-year plan CVD Modern Service Framework development; LP(a) NICE Guidelines campaign; CVD a top health priority. HoFH support for families with Homozygous Familial Hypercholesterolaemia

📊Key Metrics

Total income £1,577,004 and total expenditure £1,493,047 (year ended 28 February 2025, charity no. 1003904); FY ending February 2026 not yet filed; no government funding — entirely donor and partner supported; 93 pence in every £1 donated goes towards charitable activities Key Metric 1
2.5 million people accessed the HEART UK website with 7.8 million page views; 784 helpline enquiries answered in 2025/26; 149,068 printed resources distributed to patients with high cholesterol; 144,274 people subscribed to monthly e-news (increase of 4,588 on prior year) Key Metric 2
723,649 webpage views of Cholesterol SMART® holistic diet and lifestyle programme; 25,369 people completed four diet quizzes; 34,203 subscribed to Cholesterol SMART® quarterly e-news; 247 healthcare professionals attended 38th Annual Medical and Scientific Conference Key Metric 3

Key Outcomes

  • 86% of helpline users found service easy to access; 70% felt more informed about their condition; 69% felt more empowered to take action; 84% of Nutrition Academy visitors said resources would support clinical practice; 99.7% rated printed literature as invaluable or very helpful
  • UK Paediatric FH Alliance grew to 36 active members; Early Career CVD Prevention Network grew from 20 to 65 members; West Midlands FH Service (Rianna Wingett Award winner) identified over 15,000 index cases and 2,121 cascade tests since 2017; NHS 10-year plan published July 2025 — 1.5 million more people now treated to blood pressure targets and 1 million+ initiated on lipid-lowering therapy since March 2022
  • Cholesterol SMART® scientific dossier published for HCPs and commissioners; Health Check Mentor interactive training programme launched with Eggu and Smart Health Solutions; new quarterly Nutrition Academy e-news launched; 38th Annual Medical and Scientific Conference featured Myant Lecture by Professor Peter Libby (Harvard Medical School); 100 volunteers support HEART UK's work

📍Geography

International

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence