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Impact Report 2025/26

mySociety's Impact Report 2025/26 shows how the civic technology charity breaks down barriers to democratic participation: enabling 80,015 people to contact their representatives, empowering more than 3,000 organisations worldwide, opening access to 154,496 government documents and facilitating the fixing of 577,258 neighbourhood issues.

Report snapshot
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About

mySociety is the operating name of UK Citizens Online Democracy, a registered charity (No. 1076346) that builds digital services breaking down barriers to democratic participation.

Key Metrics

Citizens empowered 80,015 people enabled to contact their representatives in 2025/26
Reaching deprived areas 10,800 messages sent by people living in the 10% most deprived areas of the UK
Organisations empowered More than 3,000 organisations worldwide empowered with data, tools, online events and communities of practice
Documents opened 154,496 government documents opened to public access
Neighbourhood issues fixed 577,258 neighbourhood issues facilitated to a fix through mySociety services

Key Outcomes

  • 80,015 people were enabled to contact their representatives, including 10,800 messages from people living in the UK's 10% most deprived areas.
  • More than 3,000 organisations around the world were empowered with data, tools, online events and communities of practice.
  • 154,496 government documents were opened to public access and 577,258 neighbourhood issues were facilitated to a fix.

Geography

UK-Wide

Impact Snapshot
Key Metric 1
8,033 children, adults and families affected by a disappearance helped in 2022/23
Key Metric 2
35,064 TextSafe® messages sent to missing children and adults; 2,960 Suicide Risk TextSafe® messages to high-risk individuals
Key Metric 3
40% of Lost Contact tracing cases successfully resolved; 1,000+ multi-agency professionals trained
30th anniversary year: over 10 years and £10 million raised by players of People's Postcode Lottery for Missing People's services
Impact Snapshot
Key Metric 1
CHF 3 million+ total programme funding raised in 2025 — a record — with CHF 1.3 million redeployed directly to YMCA National Movements
Key Metric 2
2.5 million people reached through digital skilling initiatives via HP partnership across 30 YMCA partners since 2021
Key Metric 3
37,000 people directly reached per Community Wellbeing project (1.3 million indirectly); 85 new Change Agents enrolled from 44 countries
5,000 jobs to be created under Igniting Youth Futures (USD 5.2 million Accenture/Macquarie-funded); 750+ young people already reached at year-end
Impact Snapshot
Key Metric 1
95 individual young people in under-16s groups; 85 in over-16s groups; 42 in Transformers (trans/non-binary); 114 young people supported through 385 one-to-one sessions
Key Metric 2
149 parents and carers supported across 44 online and in-person groups; 3,500+ participants in training and workshops across 97 sessions
Key Metric 3
96% of young people said Allsorts groups had been of help; 75% said coming to Allsorts improved their overall wellbeing
Won Investing in Children's Member of the Year Award for extensive youth voice integration; 100% of Summer Programme participants enjoyed activities
Impact Snapshot
Annual social value
GBP 2.3 million of annual social value created through football participation, volunteering and community programmes.
Grassroots football improved health and wellbeing, brought people together, developed volunteers and created opportunities for thousands of local people of all ages and abilities across Faversham and the surrounding area.