Nacro Annual Report 2024-25

Nacro is one of the UK's largest social justice charities, supporting over 33,000 people in 2024-25 through education, housing, justice and health services. Operating across 20+ prisons and six probation regions with nearly 60 years of experience, Nacro works to break cycles of crime, homelessness and educational failure. Its Justice ExChange gives people with lived experience of the criminal justice system a platform to influence national policy, while its education services received a Good Ofsted rating across all areas.

Report snapshot
Over 33,000 people supported across education, housing, justice and health and wellbeing services in 2024-25 Key Metric 1
Operating in over 20 prisons and six probation regions across England and Wales with almost 60 years of experience Key Metric 2
Assessed as Good in every area by Ofsted for education provision — a significant milestone in 2024-25 Key Metric 3
10 Views

📋About

Justice services including CAS-2 accommodation and support for people leaving prison and on bail; Criminal Record Support Service; personal wellbeing support; finance, benefit and debt support; intensive health resettlement; Prison Departure Lounge; resettlement for ex-service personnel; education and skills (including Nest services and Chatham centre); health and wellbeing; housing and tenancy support; Justice ExChange lived experience forum; Truth About Youth campaigning

📊Key Metrics

Over 33,000 people supported across education, housing, justice and health and wellbeing services in 2024-25 Key Metric 1
Operating in over 20 prisons and six probation regions across England and Wales with almost 60 years of experience Key Metric 2
Assessed as Good in every area by Ofsted for education provision — a significant milestone in 2024-25 Key Metric 3

Key Outcomes

  • CAS-2 accommodation and support service expanded; new young people's service launched in Lewisham; education centre in Chatham expanded
  • Justice ExChange members represented lived experience at the House of Lords; Truth About Youth report placed young people's voices directly in front of politicians and decision-makers
  • New Royal Patron HRH Princess Anne appointed; partnerships delivered from Stockport to Hatfield and Flintshire to Sheffield; Nacro approaching its 60th anniversary in 2026

📍Geography

UK-Wide

2024

Annual Report 2024

Emergency accommodation and shelter provided across UK services in multiple regions
Key Metric 1
Digital inclusion programme expanded throughout 2024
Key Metric 2
Budgets project rolled out to help young people with financial independence
Key Metric 3
Young people supported into stable accommodation across the UK
2025

Annual Report and Accounts 2024-25

Up to 1,927 people supported at any one time through RSI-funded services
Key Metric 1
Housing First census expanded from 41 to 88 local authorities across England
Key Metric 2
400+ deaths linked to synthetic opioids since June 2023 — frontline response established
Key Metric 3
People moved off the streets and into stable housing through extensions and new investment secured
2023

Impact Evaluation Report 2023

Average 50 people per day through The Gateway drop-in since 2016; estimated 169,000 visits between 2013 and 2019 alone
Key Metric 1
Lewisham is the 6th highest LA for homelessness in England; 999 Club described as a 'major anchor' institution by partner organisations
Key Metric 2
Independent evaluation by Centre for Urban and Community Research, Goldsmiths, University of London — commissioned to mark 30th anniversary
Key Metric 3
Multiple clients stated they would not be alive without 999 Club; partner organisations confirmed closure would result in loss of lives — 'Every borough should commission a service like 999 Club'