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Reaching Families

Reaching Families 2025/26 Impact Report

Reaching Families' 2025/26 Impact Report covers its one-stop shop of services for parent-carers and SEND families in West Sussex. The charity delivered training to over 1,300 parents, gave benefits advice to 318 parents, advised 424 parents through its ND Navigation Service, gave 687 parents short term case work support and saw more than 300 parents attend its groups. Its benefits advice helped families raise over £2.9 million in claims for Carers Allowance, DLA and other entitlements, and its Facebook group welcomed its 10,000th member.

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About

Reaching Families works to empower, inform and support parent-carers and SEND families in West Sussex. Its services include information resources, training, benefits advice, information and advice for neurodivergent families, volunteer befriending, parent-carer support groups and an online community, supporting over 3,000 families each year.

Key Metrics

88% of parents have an improved knowledge of SEND and where to access support
£2.9 million+ raised in benefit claims for families through the Benefits Advice Service
1,300+ parents received training in 2025/26

Key Outcomes

  • 88% of parents have improved skill and self confidence in supporting their child with SEND
  • 85% of families who used the benefits advice service have improved financial wellbeing
  • 75% of parents have improved connections with other parent-carers

Geography

South East

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