2023 Free

Annual Report and Accounts — Year Ended 30 November 2023

Reuben's Retreat supports families of children with life-limiting conditions and those bereaved of a child, from their base in Glossop, Derbyshire. In the year to November 2023, 5,964 hours of support were provided across 227 new individuals — 64% families of complexly poorly children and 36% bereaved families. 1,700 total beneficiaries supported to date. 140 volunteers gave 3,008 hours. £650,938 was raised including £125,000+ from the Everest Base Camp trek. Total income not separately stated.

Report snapshot
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About

Family support (tailored bespoke packages); hydrotherapy pool; sensory room; movie and play spaces; Together Not Alone project; Worry Wizard programme; Dad's Club (hikes, peer support); bereaved Mums' afternoon tea; ouRR Hub (sibling programme); art therapy; music therapy; animal therapy; reflective practice groups; community events; accessible pumpkin patch; Disney Day off-site events Custom geography from upload: Glossop, Derbyshire / UK-wide reach

Key Metrics

Key Metric 1 5,964 hours of support provided in 2022-23; 227 new individuals supported (64% families of complexly poorly children, 36% bereaved)
Key Metric 2 898 hours of hydrotherapy pool sessions; 498 hours of sensory sessions; 100+ hours of peer support groups for bereaved families
Key Metric 3 140 volunteers gave 3,008 hours; £650,938 raised including £125,000+ from Everest Base Camp trek — biggest single event total to date

Key Outcomes

  • 1,700 total beneficiaries supported since 2012; sibling programme (ouRR Hub) featured on BBC Children in Need; 20 trekkers including 2 beneficiaries reached Everest Base Camp
  • Two new bespoke bereavement events launched (Mums' afternoon tea and Dads' hike); BBC Children in Need coverage raised profile of sibling support; 11 reflective practice group sessions and 3 team away days delivered for staff
  • Phases 1-6 of 10-phase renovation complete including activity wing, hydrotherapy pool, sensory room, Lodge and welcome reception; Phases 7-10 planned (outdoor hub, 4 accessible self-catering family suites, memorial garden); 34% of total income spent on property and refurbishment since launch

Geography

East Midlands

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022