📋About
Inpatient Unit (16 beds, Waterlooville); Hospice at Home (306 patients, 24/7, average 2.6-hour urgent response); Living Well Service (Gosport, Hayling Island and Central Portsmouth satellite clinics; complementary therapy, yoga, art therapy, chair exercise, future planning, carers education, bereavement); Veterans service (weekly face-to-face groups, expanding to Gosport); Psychology and bereavement support; Palliative Care Hub; specialist education and training; shared CEO model with St Michael's Hospice (Basingstoke)
Custom geography from upload: Portsmouth & South East Hampshire
📊Key Metrics
380 inpatient admissions in 2024/25; 71% of discharged patients returned to their own home; average length of stay 13.3 days
Key Metric 1
306 people supported by Hospice at Home (up from 292); 2.6 hours average urgent referral response time; 7,909 Living Well Centre visits by patients, carers and bereaved
Key Metric 2
CQC Outstanding rating received April 2025; three-year ICB contract secured covering 22% of running costs — significant uplift from previous funding level
Key Metric 3
✅Key Outcomes
- CQC Outstanding rating confirmed April 2025 — covering all five regulatory domains following unannounced inspection in February 2025; rightly reflects excellence of care teams through a year of significant financial challenge and restructure
- Three-year ICB contract secured at 22% of running costs — a landmark NHS funding uplift for Rowans following months of negotiation, redressing long-standing funding inequity across Hampshire
- Inpatient bed capacity reduced from 19 to 16 in August 2024 due to funding constraints — but new ways of working maintained admission numbers at the same level; shared CEO model with St Michael's Hospice creating sector-leading efficiency and resilience model