Community & Social Justice Health & Wellbeing 2024
Solace Women's Aid

Annual Report and Financial Statements 2023/24

Solace Women's Aid is a London-based charity supporting survivors of domestic and sexual abuse, gender-based violence and exploitation. Their 2023/24 annual report covers direct support to 14,435 people across frontline services, safe accommodation for 809 women and children across 24 refuges, and prevention work reaching 4,427 people. Income of £14.4 million supported a staff team of 266 and nearly 7,200 volunteer hours.

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Report snapshot
18,862 people's lives touched by Solace services; 14,435 adults and children supported in frontline services Key Metric 1
£14.4 million income to run services; 266 staff; 7,197 volunteer hours Key Metric 2
809 women and children provided safe accommodation across 24 refuges and 64 move-on spaces Key Metric 3
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📋About

London Advice Line; advocacy and support services across 7 London boroughs; North London Rape Crisis service; refuge and accommodation (24 refuges, 64 move-on spaces); counselling and group work; children and young people's services; prevention and education services (4,427 people); peer mentoring; Housing First (Ruby Project); employment and aspirations support; training for professionals (2,418 trained)

📊Key Metrics

18,862 people's lives touched by Solace services; 14,435 adults and children supported in frontline services Key Metric 1
£14.4 million income to run services; 266 staff; 7,197 volunteer hours Key Metric 2
809 women and children provided safe accommodation across 24 refuges and 64 move-on spaces Key Metric 3

✅Key Outcomes

  • 92% of service users rated Solace services as good, very good or excellent; 89% found it easy or very easy to make initial contact
  • 87% of survivors in accommodation said they felt safer following support; 78% said support improved their understanding of their rights
  • 77% of survivors said advice and advocacy services helped them understand processes and access further support; 93% confirmed continued need for Solace services

📍Geography

London

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