Annual Review 2024

SSAFA is the oldest national tri-service charity, supporting serving personnel, veterans and families across 66 countries through welfare casework, financial assistance and specialist services.

Report snapshot
People supported in 2024: 54,000+ Key Metric 1
Serving since: 1885 Key Metric 2
Presence: 66 countries Key Metric 3
11 Views

📋About

Welfare casework, Stepping Stone Home, transitional mentoring, financial assistance, Forces Line Custom geography from upload: UK & worldwide

📊Key Metrics

People supported in 2024: 54,000+ Key Metric 1
Serving since: 1885 Key Metric 2
Presence: 66 countries Key Metric 3

Key Outcomes

  • Supported 54,000+ serving personnel, veterans and families across 66 countries
  • Operated Stepping Stone Home — female-only refuge for servicewomen and families
  • Delivered transitional mentoring to personnel leaving the Armed Forces

📍Geography

Other

2024

Impact Report 2023/24

15,377 people helped with 37,087 issues; average of 4.9 interrelated problems per person; £16.17 million in financial value to individuals; £29.33 million in wider economic and social benefits
Key Metric 1
£3.25 million saved by government and public services — £2.07 for every £1 invested; £289,138 saved by local government through reducing homelessness; £436,664 worth of volunteer hours contributed
Key Metric 2
397 people lifted out of food poverty via Financial Inclusion project; £300,000 distributed via Heating Bank; 97 Macmillan grants approved
Key Metric 3
7 in 10 people said their problem was solved following advice; 3 in 4 said they could not have resolved their problem without Citizens Advice; 60% felt less stressed, depressed or anxious after receiving help
2025

Your Impact in 2025

Nearly 2,000 children from slave-descent communities in Niger supported into schooling (majority girls)
Key Metric 1
New penal code in Niger updated to include heavy sentences for slavery practices following ASI advocacy
Key Metric 2
Income £3.69m in 2024/25; EU Corporate Sustainability Due Diligence Directive influenced by ASI supply chain working group
Key Metric 3
Niger penal code amended to criminalise slavery practices; ASI advocacy directly cited in EU forced labour regulation and US Trafficking in Persons report
2025

Impact Report 2025

2,384 active users on the Royal Anglian CONNECT App in 12 months; 53,000+ active followers across social media; 650,000 hits on the Regimental website; 350+ news articles posted on CONNECT
Key Metric 1
26 National Big Breakfasts hosted across locations including Grimsby, Dubai and Sydney — nearly 1,000 Royal Anglians gathering to renew connections and support mental health and wellbeing
Key Metric 2
Grants awarded across a wide range of needs including home adaptations, mobility aids, debt support, housing support, mental health and wellbeing, training and work tools, and travel assistance; 1,262 items of Regimental silver recorded through the Silver Project
Key Metric 3
Battlefield study to Gallipoli in 2025 brought together 30 members of the Royal Anglian Family including serving soldiers from all three battalions and veterans — delivering professional military education, honouring the fallen and strengthening serving-veteran connections