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Impact Report 2024/25

St Barnabas Hospice provides free specialist palliative and end of life care across Lincolnshire, supporting over 12,000 people a year from two inpatient sites, community services and Wellbeing Centres. Their 2024/25 impact report highlights £8.7 million in benefits secured for 4,226 families, 956 bereavement clients, and the full breadth of therapy, welfare and community care delivered in the face of growing financial pressure — total expenditure of £14.8 million against income of £13.7 million.

Report snapshot
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About

Inpatient Unit (235 patients, Lincoln); Hospice in the Hospital (164 patients, Grantham); community palliative care (3,486 patients); Hospice at Home; Occupational Therapy (955 patients); Physiotherapy (638 patients); Counselling and Bereavement (956 clients); Welfare and Benefits advice (4,226 clients, £8.7m secured); Wellbeing Centres; retail shops; volunteer programme; education and training Custom geography from upload: Lincolnshire

Key Metrics

Key Metric 1 12,000+ people supported each year; 3,168 new patient referrals and 3,984 re-referrals in 2024/25
Key Metric 2 4,226 welfare clients helped to access £8,728,640 in benefits entitlements; total income £13.7 million
Key Metric 3 Annual cost of hospice care £13.5 million — £37,133 per day; 70p in every £1 raised goes directly to care

Key Outcomes

  • £8,728,640 in benefits and entitlements accessed for 4,226 welfare clients in 2024/25 — direct financial relief for families in Lincolnshire facing terminal illness alongside financial hardship
  • 956 clients supported through Counselling and Bereavement services; 955 through Occupational Therapy; 638 through Physiotherapy — covering the full range of non-medical needs at end of life
  • Financial sustainability a central challenge: total expenditure £14.8 million against income of £13.7 million — hospice operating at a deficit and focusing on sustainability rather than expansion

Geography

Other

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022