Impact Report 2024-2025

St Peter & St James Hospice provides specialist palliative and end of life care across East and Mid Sussex. In 2024-25, over 1,000 patients were supported; 683 new referrals received; 937 community patients seen (up 9%); 134 patients and 172 carers attended the Living Well Centre; and IPU ran at 83% occupancy. Total income was £6.65m with only 14.6% from government funding. The hospice marked its 50th anniversary, finished the year with a £118k surplus and became the first hospice to trial AI note-taking software.

Report snapshot
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📋About

8-bed inpatient unit (24/7); specialist community palliative care team (7-day CNS visits, medical director support); Living Well Centre (art, craft, singing, mindfulness, carers café, bereavement group); counselling; welfare support; carer support; complementary therapies; rehabilitative therapies; 24/7 hospice line pilot; charity shops Custom geography from upload: East Sussex / Mid Sussex

📊Key Metrics

1,000+ patients supported; 683 new referrals; 937 community patients seen by Specialist Community Palliative Care Team — up 9% on prior year Key Metric 1
Inpatient Unit ran at 83% occupancy with average stay of 12.1 days; 134 patients and 172 carers attended the Living Well Centre — up 19% Key Metric 2
Total income £6.65m; surplus of £118k; only 14.6% of income from government funding — one of the lowest proportions of any UK hospice Key Metric 3

Key Outcomes

  • Carer support extended to six days per week; first hospice in UK to trial AI note-taking software for clinical appointments; portable ultrasound scanner purchased enabling home-based scans
  • £78k received from first tranche of £312k government capital grant; new Head of Quality role introduced; Sussex Hospice Alliance formed with regional partners to negotiate NHS funding collectively
  • 50th anniversary year (founded 1975); new three-year strategy launched focused on financial sustainability, reach and workforce; plan to open 4 CHC-funded beds generating £270k additional NHS income; inaugural Gala Dinner raised significant funds

📍Geography

Other

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one