Annual Report 2024-25

Wellbeing Exeter is a city-wide partnership programme led by CoLab Exeter and delivered with Exeter City Community Trust and Exeter Community Initiatives, commissioned by Exeter City Council and Sport England. Founded in 2013, the programme uses an Asset-Based Community Development model to improve health and wellbeing in Exeter's most deprived neighbourhoods through community connecting, building, and physical activity, generating £1.95 million in social value.

Report snapshot
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📋About

Community Connecting (one-to-one tailored wellbeing support via Community Connectors); Community Building (neighbourhood engagement, resident-led ideas and group development); Community Physical Activity Organiser (CPAO) programme integrating physical activity in clinical pathways; Network Coordination linking voluntary and public sector organisations; Enhanced Services from 2025 covering equality and diversity, leisure service partnership, employment support, and walking and cycling access

📊Key Metrics

Core programme cost £582,088 in 2024-25; CoLab Exeter total income £2,071,915 and total expenditure £1,991,068 (year ended 31 March 2025) Key Metric 1
357 referrals received in 2024-25; 1,289 signposts made to 232 organisations; 10,922 connections made by Community Builders Key Metric 2
Social value of £1,948,172 generated in 2023 (SROI); proportion of inactive participants classified as active rose from 30% to 43% across the programme Key Metric 3

Key Outcomes

  • 27% increase in positive family community relationships; loneliness scores reduced from 4.74 to 3.05 (Campaign to End Loneliness scale); 44% increase in young people paying attention to their feelings
  • Programme connected to 96% of 1,185 relevant organisations in Exeter; 2,948 new conversations and 577 new resident ideas generated by Community Builders; 391 resident ideas put into action
  • Physical activity outcomes: among participants hoping to become more active, inactive proportion fell from 55% to 39%; 128 walking sessions and 65 CPAO-run activities delivered in 2024-25

📍Geography

South West

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence