2024 Free

Willow Foundation Annual Report and Financial Statements 2024

Willow Foundation creates bespoke experiences and gift boxes for seriously ill 16 to 40-year-olds across the UK, helping them make precious memories with loved ones. Celebrating its 25th anniversary in 2024, the charity supported 1,257 young adults — 45 more than planned — including 480 who received personalised treat boxes. In total 3,459 people, including 750 children, shared Special Days. Total income reached £3.92 million and the charity has delivered over 22,000 experiences since 1999.

Report snapshot
85 Views

About

Special Days and breaks: 777 beneficiaries enjoyed bespoke days out or breaks; 100% said it provided something to look forward to; 99% reported a positive impact on mental health; 95% said it gave them an experience they could not otherwise afford Custom geography from upload: Welwyn Garden City (national reach)

Key Metrics

Key Metric 1 1,257 seriously ill young adults supported; 3,459 people in total (including 750 children) enjoyed Special Days or breaks; 480 treat boxes sent; 22,275 beneficiaries supported since 1999
Key Metric 2 60 staff (headcount); 30,164 volunteer hours (up 30%+ on prior year); value of volunteer hours: £345,081 (equiv. 15+ full-time employees)
Key Metric 3 Total income: £3,923,552; total expenditure: £3,975,891; net deficit: £52,339; donations and legacies: £1,886,412; fundraising events: £1,023,062; retail shops: £932,110; total funds: £2,951,986; investments: £2,507,469

Key Outcomes

  • Treat boxes and reach: 480 bespoke treat boxes delivered to those too ill for days out (90% with incurable conditions); 750 children joined a seriously ill parent on a Special Day; 593 different medical referrers approved in 2024
  • Financial sustainability and growth: Total income grew 15% to £3.92 million; retail shops generated £132,000 profit across 8 stores; volunteer hours grew 30%+; charity plans to double annual beneficiary numbers to 2,400 by its 30th anniversary in 2029

Geography

UK-Wide

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022