2025 Free

Annual Report and Accounts 2024–25

ZSL (Zoological Society of London) is a science-driven conservation charity operating London Zoo and Whipsnade Zoo alongside field conservation in 80+ countries. In 2024–25 it welcomed 2.2 million zoo visitors, trained 500+ teachers, reintroduced the sihek bird to the wild after 40 years, averted extinction for the Mexican pupfish, and co-published the Living Planet Report revealing a 73% average decline in monitored wildlife populations since 1970.

Report snapshot
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About

Two conservation zoos (London Zoo and Whipsnade Zoo); Institute of Zoology scientific research; species protection and breeding programmes; habitat restoration in priority regions; field conservation in 80+ countries; conservationist training programmes; global biodiversity monitoring including the Living Planet Index; policy and advocacy at international summits including CBD COP16 and COP29

Key Metrics

Key Metric 1 2.2 million visitors to London Zoo and Whipsnade Zoo, including 120,000+ students on educational visits — one of ZSL's best ever years
Key Metric 2 Conservation field projects active in over 80 countries across six global priority regions
Key Metric 3 500+ trainee and qualified teachers received wildlife education training; 190 field conservationists reached through pilot conservation education programme

Key Outcomes

  • Sihek (Guam kingfisher) successfully reintroduced to the wild at Palmyra Atoll — thriving in the wild for the first time in over 40 years, following decades of conservation breeding led by ZSL
  • Polynesian tree snail Partula tohiveana officially reclassified from Extinct in the Wild to Critically Endangered following ZSL-led decades-long breeding and reintroduction programme
  • UK Parliament passed an Act extending ZSL's London Zoo lease from 60 to up to 150 years, enabling long-term investment in the site

Geography

International

Impact Snapshot
Key Metric 1
First known breeding success of spoonbills in the Norfolk Broads in around 400 years, recorded at Hickling Broads and Marshes
Key Metric 2
Over 60 nature reserves managed across Norfolk, with land owned or managed for wildlife exceeding 5,000 hectares
Key Metric 3
1,500 volunteers helped protect wildlife across the county during the year
New urban nature reserve co-designed with the local community, expanding accessible green space in Norfolk
Impact Snapshot
Key Metric 1
61,819 native oysters deployed across UK restoration projects in 2024/25
Key Metric 2
15,064 people participated in the Beachwatch beach clean programme, submitting 1,256 litter surveys — the highest in the programme's 31-year history
Key Metric 3
17,613 young people engaged through in-person or online youth programme sessions
£11.5 billion Ofwat investment package secured for storm overflow cuts in England and Wales following sustained MCS advocacy
Impact Snapshot
Key Metric 1
191,000 cats and kittens helped — 525 a day (2023: 184,000); 29,000 cats rehomed; 168,000 cats neutered including 13,000 feral cats; 93,000 cats microchipped
Key Metric 2
£96.9 million total income (2023: £89.3 million); £108.5 million net assets; £50.1 million legacy income; 9,800 volunteers (2023: 9,200)
Key Metric 3
430 cat owners helped to flee domestic abuse with 750 cats given temporary foster homes (Lifeline) — up from 229 in 2023; 5.9 million...
Mandatory microchipping for cats in England came into force June 2024 — direct result of years of Cats Protection campaigning; Pet Abduction Act came into force August 2024 making cat theft a specific criminal offence; Cat Manifesto sent to every election candidate with 111 newly elected MPs having responded
Impact Snapshot
Key Metric 1
32,000 people participated in learning activities; 65,000 volunteer hours contributed; 250,000 biodiversity-boosting plants and bulbs planted; 24,000 snowdrops planted by Royal Parks Half Marathon...
Key Metric 2
94% of public rated their visit as good or excellent; 5 consecutive years all 8 parks awarded Green Flag; 160,000+ members making 300,000+ visits;...
Key Metric 3
1,000 free plants donated to local charities, community groups and schools; 200 old noticeboards and maps replaced; 12,500 enquiries handled by visitor support team;...
Queen Elizabeth II Memorial Garden at Regent's Park received planning permission and is progressing — opening Spring 2026; Diana, Princess of Wales Memorial Playground renewal received planning permission — opening Spring 2026; Greenwich Park flagship restoration project completed — new meadows, shrubs, community facilities