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2024

Impact Report 2024-25

5,927 participants worked with across all programmes in 2024-25; 65% of adult participants classed as physically active — 1.5% above the national average and 5.9% higher than 2023-24
Key Metric 1
88% of participants reported their activity was positive or very positive for their mental wellbeing; happiness (7.97/10), life satisfaction (7.82/10) and sense of worthwhile life (7.91/10) all above national and regional averages
Key Metric 2
75% of participants reported making a positive change to their life since beginning activity with PVF; 89% agreed their local area is a place where people from different backgrounds get on well together — 23% above national and regional averages
Key Metric 3
98% of parents felt their child's activity at PVF was positive or very positive for their mental wellbeing (up 10% on 2023-24); 98% positive for personal development (up 9.2%); 97% said the activity was useful or beneficial for their child
2024

Annual Review 2025

10,507 individuals supported in 2024-25 — the busiest year in Jigsaw4u's 28-year history; 16,121 one-to-one sessions delivered
Key Metric 1
1,623 group sessions delivered; 6,500+ volunteer hours contributed; 462 free activities events held with 5,948 individuals attending
Key Metric 2
First-ever central government grant received in 2024-25, alongside increased South West London ICB funding, enabling hundreds more individuals to be reached; over 90% of income goes directly to service delivery
Key Metric 3
NHS Paediatric Clinical Psychologist at St George's University Hospitals noted Jigsaw4u is integral to enabling NHS delivery of children's services
2024

Impact Report 2024-25

£20.8m raised in 2024-25; 83p in every £1 spent went directly to supporting patients; commitment to invest up to £30m in research by 2030 to treble the number of patients participating in clinical trials
Key Metric 1
Around 60 patients a year now benefiting from early-phase blood cancer clinical trials funded by the Charity; TYA psychological support service has delivered 600+ sessions to 90 young patients (aged 16-24) since launching in late 2022
Key Metric 2
5,354 supporters covered 142,066km across fundraising events; over 25,000 staff from 545+ businesses chose to support the Charity; gifts in Wills support one third of the Charity's projects
Key Metric 3
Clinical trial patient Jan Ross is in complete remission from multiple myeloma following charity-funded early-phase trial; patient John McGartland in remission from gastro-oesophageal junction cancer following RNA immunotherapy trial
2025

The Whitechapel Centre Impact 2024-25

2,814 people supported to end or prevent their homelessness in the most recent year
Key Metric 1
Open 365 days a year, 12 hours a day across services for rough sleepers, people in temporary accommodation and those at risk of homelessness
Key Metric 2
Total income of £8,568,050 in 2023-24 — a 27% increase year-on-year reflecting significant growth in service delivery
Key Metric 3
Rough sleepers across Liverpool and Merseyside connected with shelter, support and housing pathways through the city-wide outreach service
2025

The Connection at St Martin-in-the-Fields Annual Report 2024-25

1,417 people supported on their journey away from homelessness in 2024-25; 1,353 welcomed into the centre to use essential services
Key Metric 1
1,034 street contacts made with 296 people during outreach shifts; 162 people moved into new accommodation — up from 122 the previous year
Key Metric 2
2,612 people slept rough for at least one night in Westminster in 2024-25 — a 24% increase on the previous year
Key Metric 3
162 people moved into new accommodation; 230 people took part in group activities through the Recovery Programme; 22 people supported into work opportunities
2025

BHT Sussex Year in Review 2025

10,683 clients and tenants supported across all services in 2024-25
Key Metric 1
2,303 cases of homelessness prevented; £4,063,042 raised by welfare benefits advisers for 519 clients
Key Metric 2
6,603 visits to First Base day centre; 463 individuals and households accommodated in community housing; 198 people in specialist mental health supported housing
Key Metric 3
512 people supported through First Base day centre; 2,273 people helped through advice centres in Brighton, Eastbourne and Hastings; 67 people supported to achieve abstinence and recovery from addiction
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2024

Annual Report and Accounts 2024

43,600+ refugees and people seeking asylum supported in the UK (a record); 76,200 supported to live independently at home
Key Metric 1
Total income £287.1m; total expenditure £310.3m; 2.5 million people supported internationally across 100+ countries
Key Metric 2
Crisis response deployed on average 3 times a day every day; 3.4 million people reached by humanitarian education
Key Metric 3
Secured key policy change to reinstate access to the asylum system, effectively reversing the Illegal Migration Act
2025

Providence Row Impact Report 2024-25

1,200 individuals experiencing homelessness supported across all services in East London and the City of London
Key Metric 1
24,896 individualised interventions delivered; 11,380 nutritious meals served
Key Metric 2
356 Naloxone overdose reversal kits distributed; 229 rough sleepers with severe mental health issues accessed outreach psychotherapy
Key Metric 3
595 individuals with substance use issues advanced their recovery; 42 supported to reduce use through new rapid prescribing clinic
2025

Groundswell Annual Report and Accounts 2024-25

540 clients experiencing homelessness supported through 3,688 one-to-one health appointments in 2024-25
Key Metric 1
Peer researchers with lived experience of homelessness at the core of all research, advocacy and service delivery
Key Metric 2
Highly Commended at Charity Awards 2024 for #HealthNow and at Homeless Link Excellent Awards for peer advocacy
Key Metric 3
People experiencing homelessness supported to access healthcare they are entitled to, including GP registration and specialist appointments