Browse impact reports

249+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 1 Community & Social Justice 102 Education & Young People 87 Environment & Climate 10 Health & Wellbeing 144 Housing & Homelessness 41 Poverty & Inclusion 63 Sport & Physical Activity 41

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2025
Groundswell

Groundswell Annual Report and Accounts 2024-25

540 clients experiencing homelessness supported through 3,688 one-to-one health appointments in 2024-25
Key Metric 1
Peer researchers with lived experience of homelessness at the core of all research, advocacy and service delivery
Key Metric 2
Highly Commended at Charity Awards 2024 for #HealthNow and at Homeless Link Excellent Awards for peer advocacy
Key Metric 3
People experiencing homelessness supported to access healthcare they are entitled to, including GP registration and specialist appointments
Housing & Homelessness Homelessness
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2025
Shelter

Shelter Annual Report 2024/25

7,985,612 people accessed Shelter's telephone and online advice services in 2024/25
Key Metric 1
Scottish Government declared national housing emergency in May 2024 — a direct result of Shelter's campaigning
Key Metric 2
Renters' Rights Bill secured improvements including abolition of Section 21 'no fault' evictions, championed by Shelter
Key Metric 3
13 Scottish local authorities declared housing emergencies following Shelter Scotland's campaigning pressure
Housing & Homelessness Poverty
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2025
St Mungo's

St Mungo's Annual Impact Report 2024-25

26,015 people experiencing or at risk of homelessness supported in 2024-25
Key Metric 1
2,183 people provided with safe accommodation every night across 138 frontline services
Key Metric 2
80% of people helped off the streets did not return to rough sleeping
Key Metric 3
10,242 people supported by outreach services; 427 housed in emergency accommodation during severe weather
Housing & Homelessness Homelessness
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2024
Crisis UK

Annual Report 2024/25

5,321 people given intensive one-to-one support to end their homelessness in 2023-24
Key Metric 1
290 refugees supported into stable housing since August 2023 (74% kept tenancies 8+ months)
Key Metric 2
Homelessness Alliance network grew to nearly 70 allies reaching 1.2 million employees
Key Metric 3
Becoming first direct housing provider in nearly 60-year history in London and Newcastle
Housing & Homelessness Refugees
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2025
The Passage

The Passage Impact Report 2024-25

3,007 people experiencing or at risk of homelessness supported across the organisation in 2024-25
Key Metric 1
2,261 people prevented from homelessness and helped to find and keep a home
Key Metric 2
46,266 meals served to residents and Resource Centre visitors; 503 people helped into accommodation
Key Metric 3
188 individuals moved into safe and sustainable housing through the No Night Out service, with over 90% sustaining their tenancies
Housing & Homelessness Homelessness
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2024
EveryYouth

Impact Report 2024

2,300+ young people supported through EveryYouth network in 2024
Key Metric 1
123% increase in traineeship completions under EveryYouth Employed programme
Key Metric 2
49% increase in young people sustaining education, employment or training for 3+ months since 2023
Key Metric 3
Young people supported to find and maintain tenancies despite rising rents and frozen Local Housing Allowance
Housing & Homelessness Mental Health
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2025
Bethany Christian Trust

Bethany Christian Trust Annual Report 2025 — Welcome Home

Over 7,000 people supported per year across more than 30 services in Scotland
Key Metric 1
30,286 presentations at Care Vans across Scotland; 12,275 bed spaces provided at the Welcome Centre; 18,546 starter packs delivered through Gateway to Homes
Key Metric 2
1,044 households furnished through Gateway; 1,347 individuals supported through Community Support and Development across Scotland
Key Metric 3
51 people moved on positively from Bethany House; 134 people sustained tenancies through Fife Short Term Supported Housing; 17 young people supported through Kharis Court with 100% successful move-on
Housing & Homelessness Poverty
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2024
St Basils

St Basils Annual Report and Financial Statements 2023-24

3,718 young people aged 16-25 sought assistance from St Basils in 2023-24
Key Metric 1
613 units of accommodation across 49 sites in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and North Worcestershire
Key Metric 2
2,491 young people referred to the Birmingham Youth Hub — the single point of referral for commissioned providers across the city
Key Metric 3
84% of young people in Birmingham who moved on did so in a planned, positive way; 96% in North Worcestershire and Solihull; 91% in Warwickshire; 90% in Coventry
Housing & Homelessness Asylum Seekers
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2024
New Horizon Youth Centre

New Horizon Youth Centre Impact Report 2023-24 — Weathering the Storm

1,479 young people aged 16-24 supported in 2023-24 — a 29% rise in a single year and the highest in the charity's 57-year history
Key Metric 1
10,847 visits to the day centre; 9,762 hot lunches served (double from 2022-23); busiest ever day on 3rd January 2024 with 65 young people queuing before opening
Key Metric 2
#PlanForThe136k campaign grew to 140+ organisations, secured the first government debate on youth homelessness in 40 years and reached an estimated 2.8 million people
Key Metric 3
357 young people placed in short-term or emergency accommodation; 210 secured longer-term housing or a safe return home; 69 young people received 360 counselling sessions
Housing & Homelessness Refugees
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