2021 Free

Impact Report 2020/21

Humankind's 2020/21 impact report covers a national provider of health and social care services supporting 85,957 individuals during the Covid-19 pandemic. It details drug and alcohol recovery services, criminal justice and prison-based support, housing and independent living services, and children and young people's provision, alongside the merger with EDP Drug & Alcohol Services and continued growth of the DrinkCoach digital programme.

Report snapshot
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About

National provider of health and social care services including drug and alcohol recovery, criminal justice and offender rehabilitation, children, young people and families support, health and wellbeing, housing and independent living, and education and employment services, delivered across the North East, Yorkshire and Humber, the North West, Staffordshire, London and the South.

Key Metrics

Key Metric 1 85,957 individuals supported across services in 2020/21
Key Metric 2 46,469 DrinkCoach Alcohol Tests completed, with an estimated £675,567 cost saving to the wider health economy
Key Metric 3 100% contract retention rate, with £950,000 of tendered/contracted work awarded

Key Outcomes

  • Over 60% of prison service users successfully engaged in community treatment within 21 days of release
  • Over 95% of service users who completed Hepatitis C treatment successfully cleared the virus
  • 71% of Humankind Housing residents were supported to move into secure, permanent housing

Geography

North East

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022