Health & Wellbeing
2026 Free
Access Wellbeing (Dorset)

Access Wellbeing Universal Impact Report 2025-26

Access Wellbeing's Universal Impact Report for 2025-26 reflects a year of expansion for the free mental health and wellbeing service, with over 16,700 visits to its hubs and drop-in spaces (more than three times the year before), over 10,700 one-to-one appointments and growth to a network of 33 hubs and drop-in spaces across Dorset.

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About

Access Wellbeing Universal provides free mental health and wellbeing support for anyone aged 18 and over in Dorset, delivered through a partnership between the NHS and voluntary sector including BCHA, Help & Care, The Lantern Trust, Harmony and Dorset Mind.

Key Metrics

Hub visits Over 16,700 visits to Access Wellbeing hubs and drop-in spaces in 2025-26, more than three times the year before
One-to-one appointments Over 10,700 one-to-one appointments provided in 2025-26
Network expanded 33 hubs and drop-in spaces across Dorset, including 15 new venues opened in 2025-26
Group attendances 2,500 attendances at groups hosted in Access Wellbeing hubs
Positive feedback 96% of Gather feedback was positive, across 635 completed questionnaires

Key Outcomes

  • Visits to Access Wellbeing hubs and drop-in spaces more than tripled year on year, an increase of over 200%.
  • The service expanded to 33 hubs and drop-in spaces across Dorset, including new services in North and West Dorset and drop-ins in Purbeck, Christchurch and Portland.
  • 96% of Gather feedback was positive across 635 completed client questionnaires.

Geography

South West

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