Health & Wellbeing Community & Social Justice
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Access Wellbeing (Dorset)

Access Wellbeing Universal Services Impact Report 2024-25

Access Wellbeing is a Dorset-wide NHS and voluntary sector partnership providing open-access mental health and wellbeing support. Between January 2024 and March 2025, three hubs and 15 drop-in spaces served 6,633 visits and 2,200 group attendances. Fifty wellbeing coordinators support adults across the county with mental health, housing, employment and financial issues, connecting people to over 60 partner organisations.

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About

Open-access community mental health hubs; 1:1 wellbeing coordinator appointments; drop-in spaces across Dorset; group activities; peer open dialogue (POD); digital service finder; social prescribing links; employment, housing and financial wellbeing support Custom geography from upload: Dorset

Key Metrics

Key Metric 1 6,633 visits to hubs and drop-in spaces (Jan 2024–Mar 2025)
Key Metric 2 2,200 attendances at groups hosted in hubs
Key Metric 3 34,160 website views and 36,100 people reached on Facebook since July 2024

Key Outcomes

  • 3 hubs and 15 community drop-in spaces operational by March 2025, with 50 wellbeing coordinators employed across Dorset
  • Over 60 partner organisations co-located in hubs, including NHS mental health services, Citizens Advice, Shelter and specialist charities
  • Dorset HealthCare increased community mental health contacts by 27% (9,500 contacts vs 7,500 in prior year) as part of the wider Access Wellbeing model

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