Health & Wellbeing Poverty & Inclusion 2025
Age Scotland

Our Impact in 2025

Age Scotland is Scotland's national charity for older people, working to improve financial security, tackle loneliness and challenge ageism. In 2025, the charity's helpline handled 32,150 calls and identified £2.6m in unclaimed social security for clients. Over 130,000 information guides were distributed, 80 workshops delivered to 713 attendees, and £401,167 in grants awarded to community groups. The charity launched its new five-year strategy 'Action for Change in Older Age' and produced 35 policy consultation responses.

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📋About

National charity for older people in Scotland providing a free helpline, information and advice publications, energy and social security workshops, By Your Side community support, friendship services, dementia grants and training, community development grants, veterans support, loneliness campaigning, and parliamentary influencing

📊Key Metrics

£2,643,271 in unclaimed social security identified for older people through the national helpline, with an average financial gain of £5,140 per successful check Key Metric 1
32,150 calls handled by the free national helpline; 270 people supported by the By Your Side service completing 444 application forms Key Metric 2
More than 130,000 information and advice guides distributed or downloaded; 250,000 views of online information pages across 73 free guides Key Metric 3

✅Key Outcomes

  • £401,167 awarded through grants programmes including £349,393 through the Scottish Government-supported Encouraging and Supporting Grassroots Activity fund, reaching 48 dementia projects and groups across Scotland
  • 35 policy consultation responses produced; evidence given at 9 Scottish Parliament committee inquiries on topics including pensioner poverty, housing and cybercrime; Older People's Champion network grown to 23 councils
  • New 'Action for Change in Older Age' strategy launched in October 2025 targeting financial security, loneliness, ageism and organisational resilience; goal to deliver services to 250,000 people across Scotland by end of strategy

📍Geography

Scotland

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