Health & Wellbeing Poverty & Inclusion 2024
Age UK Sutton

Impact Report 2023–2024

Age UK Sutton is an independent charity supporting people over 50 in the London Borough of Sutton. In 2023–24, the charity supported over 3,500 older people, helped recover £1.1 million in unclaimed benefits, assisted 570 people after hospital discharge, connected 567 isolated people to their community, and provided specialist dementia and mental health peer support. Income totalled £1,365,062, with £377,149 from new grant funding including a London Borough of Sutton and Greater London Authority grant.

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📋About

Holistic services for people over 50 in the London Borough of Sutton including Information & Advice, Community Support, Let's Connect (loneliness and social isolation), Home from Hospital, Dementia Peer Support, mental health peer support, Help at Home social enterprise, Frailty Support pilot and digital inclusion; supported by 66 volunteers

📊Key Metrics

Over 3,500 older people supported with direct support across information and advice, health, community and wellbeing services — 51% increase from pre-pandemic years Key Metric 1
£1,113,318 put back into the pockets of local older people through the Information and Advice service; 208 people gained an average of £5,352 extra per year Key Metric 2
570 people helped to return home and stay supported after hospital; 567 people connected with their community through the Let's Connect programme Key Metric 3

✅Key Outcomes

  • 2,044 unique people supported with free and confidential information and advice in partnership with seven local organisations through Together for Sutton; 26,213 contacts made including 3,044 home visits
  • 200 people living with dementia or caring for someone with dementia supported through one-on-one and peer support; Dementia Wellbeing Peer Support groups informed the London Borough of Sutton's Dementia Strategy
  • 277 individuals supported by the Help at Home social enterprise with daily activities including shopping, domestic tasks and companionship; 127 people received specialist mental health and wellbeing support

📍Geography

London

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