Trustees' Report and Financial Statements 2024/25

Arthur Rank Hospice Charity provides specialist palliative and end of life care to 3,800+ patients each year across Cambridgeshire, including at its Cambridge hospice, the Alan Hudson Day Treatment Centre in Wisbech and via community teams serving the Fens. Services are rated Outstanding by the CQC. Their 2024/25 trustees' report covers £13 million in service costs, a 24/7 Palliative Care Hub, and a comprehensive range of clinical, therapeutic and community services provided free of charge.

Report snapshot
3,800+ patients cared for each year across Cambridge hospice, Alan Hudson Centre (Wisbech) and community; services rated Outstanding by CQC Key Metric 1
Over £13 million to run services in 2024/25; £7.9 million from NHS contracts; £5.1 million to be raised from community fundraising, retail, donations and trading Key Metric 2
Total income £13.06 million (year to March 2024); total expenditure £11.96 million — generating a surplus to invest in future care Key Metric 3
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📋About

Inpatient Unit (Cambridge); Alan Hudson Day Treatment Centre (Wisbech and the Fens); Hospice at Home; Specialist Palliative Care Home Team; Living Well services; Palliative Care Hub 111 (24/7 advice line); Patient and Family Support; Lymphoedema service; Complementary therapy; Music therapy; Occupational therapy and physiotherapy; Bereavement support; Young People's service; Caring Communities; Education and Conference Centre; Bistro; Hair Salon; Arthur's Shed; charity shops; venue hire Custom geography from upload: Cambridgeshire

📊Key Metrics

3,800+ patients cared for each year across Cambridge hospice, Alan Hudson Centre (Wisbech) and community; services rated Outstanding by CQC Key Metric 1
Over £13 million to run services in 2024/25; £7.9 million from NHS contracts; £5.1 million to be raised from community fundraising, retail, donations and trading Key Metric 2
Total income £13.06 million (year to March 2024); total expenditure £11.96 million — generating a surplus to invest in future care Key Metric 3

Key Outcomes

  • CQC Outstanding rating maintained — placing Arthur Rank Hospice among a small group of hospices nationally to achieve the highest possible inspection grade
  • Alan Hudson Day Treatment Centre in Wisbech extends specialist palliative care into the Fens — addressing rural and coastal access inequalities across Cambridgeshire and Peterborough ICB area
  • Palliative Care Hub 111 delivers 24/7 specialist palliative care advice — one of the first hospices in England to offer round-the-clock community telephone guidance, reducing unnecessary 999 calls and hospital admissions

📍Geography

East of England

2025

Annual Report 2024/25

£20.8m raised in 2024/25 (up from £17.4m in 2023/24)
Key Metric 1
£9.6m raised from 176 legacy gifts; £14m committed to new Total Body PET-CT scanner
Key Metric 2
49,000 active supporters; 3,857 running participants (doubled in 3 years); 83p in every £1 goes directly to patients
Key Metric 3
MyChristie-MyHealth ePROMs system reduces clinician time on routine reviews by up to 23% and enables earlier symptom detection
2026

Impact Report Year Ending April 2026

2,829 children, parents, siblings and grandparents supported; 506 families with a child in treatment
Key Metric 1
220 bereaved families supported; 424 individuals on 93 boat trips; 692 individuals in 165 cabin breaks
Key Metric 2
£71,935 unlocked in essential support; 1,320 social work hours; 188 creative therapy sessions and 271 counselling sessions delivered
Key Metric 3
Families show average 0.7 point improvement across five Mo's Outcomes after support begins; biggest gains in social participation and accessing emotional support