2024 Free

Annual Report and Accounts 2024

The British Red Cross is the UK's largest independent provider of services to refugees and people seeking asylum, supporting a record 43,600+ people in 2024. Across health and care, it helped 76,200 people live independently at home. It deployed crisis response teams across the UK three times a day on average, reached 3.4 million people through humanitarian education, and — via its global Red Cross Movement — reached 2.5 million people internationally across conflicts and disasters in over 100 countries including Ukraine, Gaza, Sudan and Ethiopia.

Report snapshot
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About

UK refugee and destitution support (43,600+ people inc. 700+ unaccompanied children); health and care services (44,600 hospital-to-home resettlements; 19,000+ patient transport journeys); 24/7 UK emergency crisis response; international humanitarian response across Gaza, Ukraine, Sudan, Ethiopia, Bangladesh and 100+ countries; family tracing (7,600 people); 290 family reunions; community education and first aid training Custom geography from upload: UK & International

Key Metrics

Key Metric 1 43,600+ refugees and people seeking asylum supported in the UK (a record); 76,200 supported to live independently at home
Key Metric 2 Total income £287.1m; total expenditure £310.3m; 2.5 million people supported internationally across 100+ countries
Key Metric 3 Crisis response deployed on average 3 times a day every day; 3.4 million people reached by humanitarian education

Key Outcomes

  • Secured key policy change to reinstate access to the asylum system, effectively reversing the Illegal Migration Act
  • Emergency hospital admissions reduced by 57% for High Intensity Use clients; 89% improved ability to manage own health
  • 75% of hospital discharge clients remained at home and avoided care home admission; 78% of refugee clients said basic needs were met

Geography

Other

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022