Our Impact 2024-2025

Buckinghamshire Mind delivers mental health services across Buckinghamshire and East Berkshire. In 2024-25, the charity supported 6,869 people, delivered 1,213 counselling sessions, formed 136 new befriending partnerships and trained 1,087 adults in workplace wellbeing. Volunteers gave 6,287 hours. 92% of people supported felt less isolated, 84% reported improved wellbeing and 87% felt better equipped to manage their mental health.

Report snapshot
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📋About

Counselling for adults and young people; peer support groups; befriending; community connectors; Safe Haven crisis service; workplace wellbeing training; peer support in schools; mental health education in schools; Gateway Navigators; outreach services; perinatal support Custom geography from upload: Buckinghamshire / East Berkshire

📊Key Metrics

6,869 people supported in 2024-25, including 2,587 through direct services and 1,427 young people Key Metric 1
92% felt less isolated and more connected; 87% better able to manage their mental health; 84% reported improved wellbeing Key Metric 2
6,287 volunteer hours given; 136 new befriending partnerships formed; 264 Safe Haven visits chosen as alternative to A&E Key Metric 3

Key Outcomes

  • 1,213 counselling sessions delivered; 572 students engaged as peer mentors through Peer Support in Schools; 3,705 attendances at wellbeing groups
  • 1,277 individuals signposted through Gateway Navigators; 407 people supported by Community Connectors; 5,650 people attended Champion the Change events
  • 146,851 people reached through website and social media; 1,087 adults trained in workplace wellbeing; 206 people accessed two or more services

📍Geography

Other

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one