2023 Free

Cardboard Citizens Impact Report 2022-23: Transforming lives through arts and training

Cardboard Citizens' 2022-23 Impact Report describes a renewed full programme of theatre, creative workshops and training for people and audiences with experience of poverty, homelessness and inequity. Its programme reached over 1,500 people, its flagship Workshop Programme reached over 200 people with experience of homelessness or poverty, and its youth music programme, Cardboard Collective, engaged 251 young people across 35 workshops. It provided wraparound wellbeing and progression support to 226 Members, 76% of Members reported improved wellbeing, and it launched the London Ticket Bank with the Cultural Philanthropy Foundation.

Report snapshot
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About

Cardboard Citizens is a London-based theatre company and charity that makes life-changing theatre with and for people with experience of homelessness, poverty and inequity, alongside creative workshops, training and wraparound support for its Members.

Key Metrics

1,500+ people reached by the programme
251 young people aged 16-25 reached by the youth music programme
76% of Members report improved wellbeing

Key Outcomes

  • 40 people accessed employment, training or volunteering, and 100% of trainees feel more confident about their career
  • Almost 70% of Members feel more in control of their lives
  • 77% of audiences surveyed said they learned more about the causes and impacts of homelessness among transgender people through seeing Faun

Geography

England

Impact Snapshot
Key Metric 1
Total income £138,600,000 and total expenditure £108,350,000 (year ended 31 March 2025, charity no. 1068852); 5 million people welcomed through palace gates; £138.6m income...
Key Metric 2
Over 160,000 members making 300,000+ visits generating £5.8m membership income plus £814k Gift Aid; 217,400 £1 Universal Credit tickets sold; 304,000 visitors to Untold...
Key Metric 3
89% of visitors gained a better understanding of stories (discovery); 83% felt happier after their visit (joy); 76% were inspired to learn more; 28,365...
83% of visitors felt happier after their visit; 89% gained better understanding of palace stories; 94% charitable activities allocation of total expenditure; Tomorrow's Tower campaign secured £1.9m including £1m from Sandys Trust and National Lottery Heritage Fund development grant
Impact Snapshot
Key Metric 1
3,943 young people reached across 279 learning sessions in 16 programmes; 46 public performances reaching 8,517 audience members
Key Metric 2
100+ Emerging Professionals supported with 159 paid performance opportunities; 32% from regions beyond London; 32% from African, Asian, Caribbean or Mixed Heritage backgrounds
Key Metric 3
46% of Under-18 participants receive bursaries; 46% benefit from free access (Pupil Premium, free school meals or low-income families)
Largest single concert audience of 1,500 for British Standard Time at Berlin's Konzerthaus; NYJO Under 18s alumni have gone on to Birmingham Conservatoire, Leeds Conservatoire and Cambridge University