Annual Report 2025: Health is a right, not a privilege

Change Grow Live (CGL) is one of the UK's largest health and social care charities, delivering drug and alcohol, criminal justice, housing and wellbeing services. The 2025 annual report ('Health is a right, not a privilege') was published in Adobe InDesign format. From the 2024 report: in March 2024, almost half of those leaving prison started treatment following release, up from less than a third in 2023. CGL is working to eliminate hepatitis C in line with NHS England's target. Services address substance misuse, homelessness, domestic violence, social deprivation and criminal justice, funded entirely through statutory contracts.

Report snapshot
4 Views

📋About

Community drug and alcohol treatment; criminal justice services (prison-to-community pathways, community sentences, probation partnerships); hepatitis C testing and treatment; harm reduction (needle exchange, naloxone); housing and wellbeing support; domestic violence services; peer mentoring and volunteering; DWP Peer Mentoring Service; drop-in clinics (including red-light district outreach); young people's services Custom geography from upload: England and Wales

📊Key Metrics

Services cover drug and alcohol treatment, criminal justice, housing, domestic violence and wellbeing; funded entirely through statutory contracts with local authorities and NHS Key Metric 1
In March 2024, almost half of people leaving prison started drug treatment following release — up from less than a third in 2023; hepatitis C testing and treatment programme aligned with NHS England elimination target Key Metric 2
National strategy: 'Help more people, sooner'; new strategy launched 2024-25; services reach people with complex needs including entrenched drug habits, offending behaviour, homelessness and domestic violence Key Metric 3

Key Outcomes

  • Almost half of people leaving prison started treatment following release in March 2024 (up from less than a third in 2023); committed to NHS England hepatitis C elimination goal; working with Police, Probation Service, Prison Service and Courts
  • 2024 annual report themed 'We believe in people' ('Hope, Help, Happiness'); 2025 report ('Health is a right, not a privilege') marks new strategic direction; new Board trustees Victoria Steele and Angelene Woodland appointed December 2024
  • Founded 1977 as Sussex Association for Rehabilitation of Offenders; formerly Crime Reduction Initiatives (CRI); rebranded Change Grow Live 2016; all income statutory (local authority and NHS commissioning); charity reg. 1079327 (England & Wales), SC039861 (Scotland)

📍Geography

UK-Wide

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one