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Impact Report 2024/25: The Joy You Bring to Children and Families

Children's Hospices Across Scotland (CHAS) provides palliative care to children aged 0–21 with life-shortening conditions and their families across Scotland — the only organisation of its kind in Scotland. Their 2024/25 impact report covers 419 children directly supported, 12,000 family support interventions, £1.7 million in benefits secured for families, 42,000+ volunteer hours, and a new 2026 Scottish Parliament manifesto calling for systemic improvements in children's palliative care.

Report snapshot
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About

Rachel House Children's Hospice (Kinross); Robin House Children's Hospice (Balloch); CHAS at Home (nationwide home visits); specialist hospital teams in all five Scottish children's hospitals (Glasgow, Edinburgh x2, Aberdeen, Inverness, Kilmarnock); Family Support Team (social work, income maximisation, energy advice, therapeutic play, transition support); Spiritual Care and Bereavement Team (192 children and family members formally supported); Rainbow Rooms; Diana Children's Nurses; volunteer programme (42,000+ hours)

Key Metrics

Key Metric 1 419 babies, children and young people directly supported; nearly 2,000 family members supported with 12,000 family support interventions
Key Metric 2 801 hospice admissions; 3,199 bed nights for children; 1,950 home visits; 6,398 hours of CHAS at Home care; £1.7 million in funding and unclaimed benefits secured for families
Key Metric 3 42,000+ volunteer hours in 2024/25 — seventh consecutive Investing in Volunteers accreditation; three children die every week in Scotland from an incurable condition

Key Outcomes

  • £1.7 million in funding and unclaimed benefits secured for families by income maximisation team — direct financial impact for families navigating life-limiting illness alongside poverty
  • 97 new children accepted to CHAS services for the first time in 2024/25; Robin House sensory room refurbished; major capital development plan for Rachel House (now 30 years old) designed with families and architects
  • CHAS 2026 Scottish Parliament manifesto published — 'Rewriting the future of how Scotland cares for dying children' — setting out actions for the Scottish Government and Parliament ahead of the May 2026 election

Geography

Scotland

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022