Housing & Homelessness 2024
Crisis UK

Annual Report 2024/25

Crisis is the UK national charity for people experiencing homelessness. Their 2024-25 annual report highlights bold new steps including becoming a direct housing provider, shaping landmark legislation across the UK, expanding refugee services and growing their Homelessness Alliance employer network.

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Report snapshot
5,321 people given intensive one-to-one support to end their homelessness in 2023-24 Key Metric 1
290 refugees supported into stable housing since August 2023 (74% kept tenancies 8+ months) Key Metric 2
Homelessness Alliance network grew to nearly 70 allies reaching 1.2 million employees Key Metric 3
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📋About

Skylight centres, housing support, education and employment, refugee services, campaigning, policy advocacy

📊Key Metrics

5,321 people given intensive one-to-one support to end their homelessness in 2023-24 Key Metric 1
290 refugees supported into stable housing since August 2023 (74% kept tenancies 8+ months) Key Metric 2
Homelessness Alliance network grew to nearly 70 allies reaching 1.2 million employees Key Metric 3

✅Key Outcomes

  • Becoming first direct housing provider in nearly 60-year history in London and Newcastle
  • Influenced government homelessness strategy and legislation in England, Scotland and Wales
  • 28,000 campaigner actions urging political parties to prioritise ending homelessness

📍Geography

UK-Wide

Related reports

All Housing & Homelessness reports →
2024
Depaul UK

Annual Report 2024

Emergency accommodation and shelter provided across UK services in multiple regions
Key Metric 1
Digital inclusion programme expanded throughout 2024
Key Metric 2
Budgets project rolled out to help young people with financial independence
Key Metric 3
Young people supported into stable accommodation across the UK
Housing & Homelessness Mental Health
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2025
Single Homeless Project (SHP)

Annual Report and Accounts 2024-25

Up to 1,927 people supported at any one time through RSI-funded services
Key Metric 1
Housing First census expanded from 41 to 88 local authorities across England
Key Metric 2
400+ deaths linked to synthetic opioids since June 2023 — frontline response established
Key Metric 3
People moved off the streets and into stable housing through extensions and new investment secured
Housing & Homelessness Mental Health
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2023
999 Club

Impact Evaluation Report 2023

Average 50 people per day through The Gateway drop-in since 2016; estimated 169,000 visits between 2013 and 2019 alone
Key Metric 1
Lewisham is the 6th highest LA for homelessness in England; 999 Club described as a 'major anchor' institution by partner organisations
Key Metric 2
Independent evaluation by Centre for Urban and Community Research, Goldsmiths, University of London — commissioned to mark 30th anniversary
Key Metric 3
Multiple clients stated they would not be alive without 999 Club; partner organisations confirmed closure would result in loss of lives — 'Every borough should commission a service like 999 Club'
Housing & Homelessness Poverty
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