Health & Wellbeing Community & Social Justice 2024
Croydon Drop In

Croydon Drop In Annual Report 2023/2024

Croydon Drop In (CDI) is a Croydon-based mental health charity providing counselling, advice and mental health support to children, young people and families across the borough. In 2023/24 it supported 5,432 individuals, delivered Mental Health Support Teams across 28 schools, and operated the Talkbus street-based outreach across 41 sites. Total income grew 25% to £1.92 million, supported by NHS South West London ICB, the National Lottery and London Borough of Croydon. The year saw a new CEO appointed, four new schools commissioned for counselling services, and CDI's young people's team leading the creation of a borough-wide Mental Health Alliance.

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📋About

Open access community counselling; Information, Advice and Guidance (IAG); Mental Health Support Teams (MHST) in 28 schools; Talkbus street-based mental health outreach (41 sites); Parent Infant Partnership (PAIRS); Go Further Go Higher programme; Advice, Rights and Advocacy service (AQS-accredited); Nicola Boswell Memorial Fund for career and entrepreneurial ambitions; borough-wide Young People's Mental Health Alliance coordination; A Cronx Tale knife crime awareness project in primary schools Custom geography from upload: Croydon, South London, UK

📊Key Metrics

5,432 total individuals accessing CDI services; counselling delivered across 9 schools and academies Key Metric 1
Mental Health Support Teams operating across 28 schools; Talkbus operating across 41 sites plus remote helpline Key Metric 2
£1,922,794 total income — a 25% increase on the previous year (£1,532,155); 60% of children referred from CAMHS Key Metric 3

✅Key Outcomes

  • CDI's Advice, Rights and Advocacy service re-accredited for Advice Quality Standards — one of only five accredited services in Croydon
  • 35 individuals assisted to pursue career and entrepreneurial ambitions through the Nicola Boswell Memorial Fund since its launch in May 2021
  • Top presenting concerns across all services: anxiety, depression/low mood, self-esteem, anger and family issues — reflecting the depth of need in Croydon communities

📍Geography

London

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