Dementia UK Impact Report 2024–25

Dementia UK is the specialist dementia nursing charity. Their 2024–25 impact report covers a record 41,757 helpline contacts, 476 Admiral Nurses nationwide, 4,600+ virtual clinic appointments, the launch of dementia clinics in 200 Nationwide branches, and £31.4m raised — £8.9m more than the previous year.

Report snapshot
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📋About

Admiral Nurse Helpline, virtual clinics (4,600+ appointments), Nationwide in-branch dementia clinics (200 branches), 'Dementia: what next?' online sessions, Consultant Admiral Nurses for complex needs, Young Dementia Network, Dementia at Work guides, General Election campaign

📊Key Metrics

41,757 calls and emails answered by Admiral Nurses on the Helpline — more than ever before — and £31.4m raised, up £8.9m on the previous year Key Metric 1
476 Admiral Nurses across the UK — growing the workforce to reach more families with expert specialist dementia support Key Metric 2
Dementia clinics launched in 200 Nationwide branches across the UK, with aim of supporting 100,000 people through specialist dementia advice Key Metric 3

Key Outcomes

  • More families accessed specialist dementia nursing advice through helpline and virtual clinic support
  • Admiral Nurse provision expanded across the UK to reach more people affected by dementia
  • 13,000 supporters signed open letter to party leaders; 400 General Election candidates agreed to meet Dementia UK if elected; 44,546 people took part in virtual fundraising events

📍Geography

UK-Wide

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence