Framework Annual Report 2023-24

Framework is the East Midlands' leading homelessness charity, supporting over 18,500 people per year across housing, health, employment and support services in Nottinghamshire, Lincolnshire, Derbyshire and Sheffield. Its 2023-24 Annual Report documents a year of sustained delivery across the full pathway from street outreach to independent living, underpinned by the successful completion of the Building Better Futures campaign which raised over £3 million and housed 369 former rough sleepers.

Report snapshot
18,500+ people supported across housing, health, employment and support services in the East Midlands and South Yorkshire Key Metric 1
Almost 7,000 people per year reached through services spanning street outreach to floating support Key Metric 2
Building Better Futures campaign raised over £3 million and created 200+ homes for people experiencing homelessness Key Metric 3
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📋About

Street outreach; emergency accommodation; supported housing; floating support; mental health services; substance use and recovery services; Nottingham Recovery Network; employment and training including GROW programme; refugee and asylum seeker support; domestic abuse support; services for young people and care leavers; older homeless people support

📊Key Metrics

18,500+ people supported across housing, health, employment and support services in the East Midlands and South Yorkshire Key Metric 1
Almost 7,000 people per year reached through services spanning street outreach to floating support Key Metric 2
Building Better Futures campaign raised over £3 million and created 200+ homes for people experiencing homelessness Key Metric 3

Key Outcomes

  • Thousands of people moved from homelessness into stable, supported accommodation across Nottinghamshire, Lincolnshire, Derbyshire and Sheffield
  • People with complex, multiple needs — including rough sleepers, substance misusers, people with mental health difficulties and prison leavers — supported into independent living
  • 369 former rough sleepers housed through the Building Better Futures campaign; new Lee House development underway providing 20 men with safe accommodation and health and recovery support

📍Geography

East Midlands

2024

Annual Report 2024

Emergency accommodation and shelter provided across UK services in multiple regions
Key Metric 1
Digital inclusion programme expanded throughout 2024
Key Metric 2
Budgets project rolled out to help young people with financial independence
Key Metric 3
Young people supported into stable accommodation across the UK
2025

Annual Report and Accounts 2024-25

Up to 1,927 people supported at any one time through RSI-funded services
Key Metric 1
Housing First census expanded from 41 to 88 local authorities across England
Key Metric 2
400+ deaths linked to synthetic opioids since June 2023 — frontline response established
Key Metric 3
People moved off the streets and into stable housing through extensions and new investment secured
2023

Impact Evaluation Report 2023

Average 50 people per day through The Gateway drop-in since 2016; estimated 169,000 visits between 2013 and 2019 alone
Key Metric 1
Lewisham is the 6th highest LA for homelessness in England; 999 Club described as a 'major anchor' institution by partner organisations
Key Metric 2
Independent evaluation by Centre for Urban and Community Research, Goldsmiths, University of London — commissioned to mark 30th anniversary
Key Metric 3
Multiple clients stated they would not be alive without 999 Club; partner organisations confirmed closure would result in loss of lives — 'Every borough should commission a service like 999 Club'