Total income £74.5m in 2021/22 — up £6.1m on prior year; new 5-year strategy launched; record-breaking Christmas Carol Concert; second virtual RBC Race for the Kids
Key Metric 1
New 5-year strategy launched (2021-2026): focus on impact, partnership and income; Equality, Diversity and Inclusion strategy launched as critical culture change element; hybrid working successfully implemented
Key Metric 2
Sight and Sound Centre completed — UK's first dedicated facility for children with sight and/or hearing loss (supported by Premier Inn and Restaurants); COVID-19 appeal funded research, equipment and staff support across pandemic
Key Metric 3
Sight and Sound Centre completed and opened — first in UK for children with sight/hearing loss; COVID-19 grants funded children's research, staff PPE and family support; hybrid working implemented without disruption; 5-year strategy launched with ambitious income targets