Groundswell Annual Report and Accounts 2024-25

Groundswell is a London-based homeless health charity that places lived experience at the heart of everything it does. In 2024-25, its Homeless Health Peer Advocacy team supported 540 clients through 3,688 health appointments, helping people experiencing homelessness access the healthcare they deserve. Through peer research, advocacy and partnerships, Groundswell campaigns for systemic change to tackle the health inequalities faced by homeless people.

Report snapshot
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📋About

Homeless Health Peer Advocacy (HHPA) service; peer-led research into homeless health inequalities; #HealthNow programme in partnership with Crisis and Shelter; policy influencing and campaigning; volunteer progression programme; peer researcher training

📊Key Metrics

540 clients experiencing homelessness supported through 3,688 one-to-one health appointments in 2024-25 Key Metric 1
Peer researchers with lived experience of homelessness at the core of all research, advocacy and service delivery Key Metric 2
Highly Commended at Charity Awards 2024 for #HealthNow and at Homeless Link Excellent Awards for peer advocacy Key Metric 3

Key Outcomes

  • People experiencing homelessness supported to access healthcare they are entitled to, including GP registration and specialist appointments
  • Over 90% of #HealthNow participants reported improvements to their health; over 80% felt more confident having conversations about health
  • 19 people with lived experience of homelessness trained as peer researchers, supporting systemic change through evidence they helped create

📍Geography

London

2025

A Year in Review: Impact Report 2024–2025

23,371 visits to the centre from April 2024 to March 2025
Key Metric 1
45 people helped to secure their own permanent home
Key Metric 2
40 people supported into employment; 44 gained nationally recognised qualifications
Key Metric 3
150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
2025

Impact Report 2025

Total income £10,019,755 and total expenditure £9,525,116 (year ended 31 March 2025, charity no. 1086320); 5,880 individuals supported to belong, contribute and thrive across 24 YMCA locations in the Black Country; 570 individuals called YMCA home
Key Metric 1
131,185 bed nights provided to young people who would otherwise be homeless; 200,500 hours of funded early years education provided; 1,222 young people moved from receiving benefits into work or training; 523 children developing in nurseries across the Black Country
Key Metric 2
114 teenagers offered a safe home in YMCA Host families' spare rooms; 322 young people engaged with YMCA mentors to overcome barriers to employment; 737 people prioritising health and wellbeing at YGym West Bromwich; 261 hot meals provided to vulnerable people in Walsall
Key Metric 3
60% of Sandwell Youth Hub young people secured work placements or employment through partner organisations; 94% of early years places funded through government support; 12 Early Years apprentices from 2024 cohort secured permanent employment; 9 families supported to flee domestic abuse since April 2025 merger with Living Springs
2024

Impact Report 2023/24

4,508 emergency (VRF) grants awarded totalling £1,780,676, helping 7,512 people to secure or keep a home in 2023/24
Key Metric 1
937 frontline workers benefited from training programmes across the four nations of the UK; 350 attendees at the Annual National Frontline Network Conference with 94% rating it good or excellent
Key Metric 2
71 partner-facilitated events attended by 1,331 frontline workers across the UK to share knowledge and best practice
Key Metric 3
728 grants for preventing eviction; 3,780 grants for moving into new accommodation; 75% of payments made within 5 days of application