Our Impact 2024-25

Health in Mind delivers mental health support across Edinburgh, Midlothian, West Lothian, East Lothian and the Scottish Borders. In 2024-25, 2,053 people were supported through 49 service teams; counselling clients saw a 30% average improvement in wellbeing; 241,871 users accessed digital mental health portals; and 135 volunteers contributed. Social value generated was £3.39 for every £1 spent.

Report snapshot
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📋About

Early intervention and peer support; counselling and talking therapies (including for D/deaf people); trauma support; in care survivor support (Future Pathways); guided self help; arts psychotherapy; nature and physical activity wellbeing; digital mental health information portals; trauma training programme Custom geography from upload: Scotland (Edinburgh / Lothians / Scottish Borders)

📊Key Metrics

2,053 people supported through 49 service teams across 5 local authority areas Key Metric 1
241,871 users accessed 4 digital mental health portals; counselling clients averaged 30% improvement in mental health and wellbeing Key Metric 2
£3.39 social value generated for every £1 spent; 135 volunteers involved; 98% of people felt treated with respect and their views were heard Key Metric 3

Key Outcomes

  • 96% of people agreed they were supported with compassion and care; 99% agreed they had better understanding of their mental health as a result of support
  • Support provided for 800+ adults who experienced childhood abuse in Scottish care system through In Care Survivors Alliance Future Pathways project
  • 177 staff employed across 5 offices; 114 people completed trauma training programme; first ever Darkness into Light event co-hosted in Scotland raising £5,300; carbon neutral organisation

📍Geography

Scotland

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one