Support to End Homelessness 2024 — Review of Services

Homeless Link is the national membership body for frontline homelessness organisations in England. Their 2024 review of services — the only dataset of its kind — surveys accommodation providers and day centres to map the scale and challenges of support for single homeless people.

Report snapshot
915 accommodation projects for single homeless people in England in 2024 Key Metric 1
81% of accommodation projects reported turning someone away due to complex support needs Key Metric 2
173 day centres operating in England — slight increase from 168 in 2023 Key Metric 3
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📋About

Sector membership, advocacy, research, training, knowledge hub, annual review of homelessness services

📊Key Metrics

915 accommodation projects for single homeless people in England in 2024 Key Metric 1
81% of accommodation projects reported turning someone away due to complex support needs Key Metric 2
173 day centres operating in England — slight increase from 168 in 2023 Key Metric 3

Key Outcomes

  • 79% of day centres saw an increase in people experiencing homelessness for the first time
  • 48% of accommodation providers reported risk of service closure due to financial pressures
  • 38% of accommodation providers had already reduced their provision

📍Geography

UK-Wide

2024

Annual Report 2024

Emergency accommodation and shelter provided across UK services in multiple regions
Key Metric 1
Digital inclusion programme expanded throughout 2024
Key Metric 2
Budgets project rolled out to help young people with financial independence
Key Metric 3
Young people supported into stable accommodation across the UK
2025

Annual Report and Accounts 2024-25

Up to 1,927 people supported at any one time through RSI-funded services
Key Metric 1
Housing First census expanded from 41 to 88 local authorities across England
Key Metric 2
400+ deaths linked to synthetic opioids since June 2023 — frontline response established
Key Metric 3
People moved off the streets and into stable housing through extensions and new investment secured
2023

Impact Evaluation Report 2023

Average 50 people per day through The Gateway drop-in since 2016; estimated 169,000 visits between 2013 and 2019 alone
Key Metric 1
Lewisham is the 6th highest LA for homelessness in England; 999 Club described as a 'major anchor' institution by partner organisations
Key Metric 2
Independent evaluation by Centre for Urban and Community Research, Goldsmiths, University of London — commissioned to mark 30th anniversary
Key Metric 3
Multiple clients stated they would not be alive without 999 Club; partner organisations confirmed closure would result in loss of lives — 'Every borough should commission a service like 999 Club'