Hope into Action Annual Report and Accounts

Hope into Action is an award-winning UK charity that mobilises churches to house people experiencing homelessness. Founded in Peterborough in 2010 with a single house, it has grown to 128 homes across 35 towns and cities, with 486 tenants receiving professional support alongside weekly church befriending. By combining good quality housing with genuine community relationships, the charity addresses both the practical and relational dimensions of homelessness — with 94% of tenants improving their family relationships.

Report snapshot
128 homes across 35 towns and cities in the UK, with 486 tenants receiving the love and support of the local church in their homes Key Metric 1
£27 million investment capital invested in homes for people experiencing homelessness Key Metric 2
94% of tenants improving their family relationships through church-based friendship and support Key Metric 3
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📋About

Church-enabled supported housing in good quality properties; church volunteer befriender programme; professional tenancy support; investor and donor mobilisation; franchise model enabling churches to replicate the model in new locations; annual Empowered conference bringing tenants, investors and churches together

📊Key Metrics

128 homes across 35 towns and cities in the UK, with 486 tenants receiving the love and support of the local church in their homes Key Metric 1
£27 million investment capital invested in homes for people experiencing homelessness Key Metric 2
94% of tenants improving their family relationships through church-based friendship and support Key Metric 3

Key Outcomes

  • 486 people in temporary supported accommodation receiving weekly church befriending alongside professional support — addressing both housing and relational poverty simultaneously
  • Model expanded to 35 towns and cities from a single house in Peterborough in 2010; tenants supported through addiction, rough sleeping, domestic violence, refugee status, mental health and prison release
  • £27m of Christian investment capital mobilised to purchase homes; over 88 churches actively engaged as housing and befriending partners across the UK

📍Geography

UK-Wide

2024

Annual Report 2024

Emergency accommodation and shelter provided across UK services in multiple regions
Key Metric 1
Digital inclusion programme expanded throughout 2024
Key Metric 2
Budgets project rolled out to help young people with financial independence
Key Metric 3
Young people supported into stable accommodation across the UK
2025

Annual Report and Accounts 2024-25

Up to 1,927 people supported at any one time through RSI-funded services
Key Metric 1
Housing First census expanded from 41 to 88 local authorities across England
Key Metric 2
400+ deaths linked to synthetic opioids since June 2023 — frontline response established
Key Metric 3
People moved off the streets and into stable housing through extensions and new investment secured
2023

Impact Evaluation Report 2023

Average 50 people per day through The Gateway drop-in since 2016; estimated 169,000 visits between 2013 and 2019 alone
Key Metric 1
Lewisham is the 6th highest LA for homelessness in England; 999 Club described as a 'major anchor' institution by partner organisations
Key Metric 2
Independent evaluation by Centre for Urban and Community Research, Goldsmiths, University of London — commissioned to mark 30th anniversary
Key Metric 3
Multiple clients stated they would not be alive without 999 Club; partner organisations confirmed closure would result in loss of lives — 'Every borough should commission a service like 999 Club'