Impact Report 2023/24

Hospice in the Weald provides free palliative and end of life care for adults and children with terminal or life-limiting illness across Kent and East Sussex. Their 2023/24 impact report covers 2,610 people supported — including 1,686 in their own homes, 413 in inpatient wards, and 21 children in the first full year of their new children's service. With only 13% of funding from statutory sources, the hospice relies almost entirely on community generosity.

Report snapshot
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📋About

Inpatient wards (Pembury and Five Ashes); Outreach community team (1,686 people supported at home); Living Well programme (physiotherapy, complementary therapies, group activities, 574 people); individual counselling (3,438 sessions); spiritual support; children and young people's service (launched 2023, 21 children supported at home); Blue Badge support (229 helped); benefits advice (61 people accessing up to £185/week); charity shops Custom geography from upload: Kent & East Sussex

📊Key Metrics

2,610 people supported across all services in 2023/24; 1,686 supported in their own homes by the Outreach team Key Metric 1
413 people cared for in ward rooms at Pembury and Five Ashes; 3,438 individual counselling sessions held Key Metric 2
Only 13% of funding from statutory sources — 87% from fundraising, donations, trusts, gifts in wills and shops Key Metric 3

Key Outcomes

  • 2,610 people supported across all services — a broad and growing reach across Kent and East Sussex for a mid-sized independent hospice
  • Children and young people's service launched in 2023 — 21 children supported in their own homes in first full year, with respite care, home visits and family events including Christmas party and Easter egg hunt
  • 61 people helped to access up to £185 per week in benefits; 229 people helped to obtain a Blue Badge — practical support that makes a material difference to quality of life for those with terminal illness

📍Geography

East of England

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence