106,558 individuals supported across all services in 2022-23 — someone accesses a Humankind service every 5 minutes; 2,200 staff and approximately 250 volunteers
Key Metric 1
360 people housed as registered provider of social housing; 101 properties refurbished; £20m+ in new business, retentions and non-contract funding awarded during the year
Key Metric 2
36,126 volunteer hours given (694 per week); 91 new volunteers appointed; 35 volunteer leavers progressed into education, training or employment — 20 of whom took up roles within Humankind services
Key Metric 3
97% of people accessing services felt respected by staff; 95% said they received the support they need; 95% said staff have the right skills to support them to meet their goals