Julian House Impact Report 2023-24

Julian House is a South West charity tackling social exclusion across homelessness, domestic abuse, refugee resettlement, prison resettlement and Travelling Communities support. In 2023-24, the charity supported 2,343 vulnerable people, providing 85,696 bed nights and helping 785 people move on to independent living. Operating across Bath, Exeter, Dorset, Basingstoke and beyond, Julian House delivers a comprehensive pathway from crisis to stability for people with complex, multiple needs.

Report snapshot
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📋About

Emergency hostel (Manvers Street, Bath); street outreach across Bath, Exeter, Dorset and Basingstoke; supported housing including Housing First and Trainer Tenancies; domestic abuse refuge and safe houses; hospital discharge support (Bay 6, Royal Devon and Exeter); prison resettlement; refugee resettlement; Travelling Communities outreach; bike workshop; six charity shops

📊Key Metrics

2,343 vulnerable people supported to begin their journey to independence and security in 2023-24 Key Metric 1
85,696 bed nights provided across all services; 785 people moved on to live independently Key Metric 2
383 rough sleepers moved on to stable accommodation through outreach; 82% of clients felt happier due to support Key Metric 3

Key Outcomes

  • 73 adults and 36 children provided with refuge; 80% of domestic abuse survivors moved into their own homes; 81% of prison leavers did not re-offend
  • 378 refugees from Afghanistan, Syria, Ukraine and Hong Kong helped to resettle in the South West; 273 hospital patients at risk of homelessness supported on discharge
  • 139 Travelling Communities members supported; 67 people completed Build a Bike course adding £278,006 in social value; 60+ new units of accommodation opened

📍Geography

South West

2025

A Year in Review: Impact Report 2024–2025

23,371 visits to the centre from April 2024 to March 2025
Key Metric 1
45 people helped to secure their own permanent home
Key Metric 2
40 people supported into employment; 44 gained nationally recognised qualifications
Key Metric 3
150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
2025

Impact Report 2025

Total income £10,019,755 and total expenditure £9,525,116 (year ended 31 March 2025, charity no. 1086320); 5,880 individuals supported to belong, contribute and thrive across 24 YMCA locations in the Black Country; 570 individuals called YMCA home
Key Metric 1
131,185 bed nights provided to young people who would otherwise be homeless; 200,500 hours of funded early years education provided; 1,222 young people moved from receiving benefits into work or training; 523 children developing in nurseries across the Black Country
Key Metric 2
114 teenagers offered a safe home in YMCA Host families' spare rooms; 322 young people engaged with YMCA mentors to overcome barriers to employment; 737 people prioritising health and wellbeing at YGym West Bromwich; 261 hot meals provided to vulnerable people in Walsall
Key Metric 3
60% of Sandwell Youth Hub young people secured work placements or employment through partner organisations; 94% of early years places funded through government support; 12 Early Years apprentices from 2024 cohort secured permanent employment; 9 families supported to flee domestic abuse since April 2025 merger with Living Springs
2024

Impact Report 2023/24

4,508 emergency (VRF) grants awarded totalling £1,780,676, helping 7,512 people to secure or keep a home in 2023/24
Key Metric 1
937 frontline workers benefited from training programmes across the four nations of the UK; 350 attendees at the Annual National Frontline Network Conference with 94% rating it good or excellent
Key Metric 2
71 partner-facilitated events attended by 1,331 frontline workers across the UK to share knowledge and best practice
Key Metric 3
728 grants for preventing eviction; 3,780 grants for moving into new accommodation; 75% of payments made within 5 days of application