Health & Wellbeing Free 2024

Annual Report and Financial Statements 2024

King Edward VII's Hospital (Sister Agnes) is a London-based charitable private hospital founded in 1899, with a 125-year tradition of providing care to Armed Forces personnel and their families at preferential rates. In 2023–24 it operated 56 inpatient rooms across specialties including Women's Health, Urology and Musculoskeletal, launched a major transformation programme, completed its first year of a physician-engagement subsidiary, and received confirmation of royal patronage from King Charles III.

Report snapshot
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📋About

Acute hospital services across Women's Health, Urology, Musculoskeletal and Digestive Health; cancer treatment; diagnostics; rehabilitation; long-term condition management; Veterans' Pain Management Centre; subsidised and preferential-rate care for Armed Forces beneficiaries; LUS@KEVII Ltd physician engagement subsidiary (first full year of trading)

📊Key Metrics

56 inpatient rooms, four operating theatres and critical care facilities serving both private and veteran patients from its Marylebone site Key Metric 1
Centre for Veteran's Health and Veterans' Pain Management Centre providing subsidised and specialist care to serving and retired Armed Forces personnel and their spouses Key Metric 2
Digital transformation programme advanced following a managed cyber security incident in November 2023; new outpatient and imaging facilities operational since 2022 Key Metric 3

Key Outcomes

  • Charitable mission upheld to provide preferential-rate treatment to serving and retired Armed Forces officers and their spouses through subsidies and grants towards the cost of care
  • Comprehensive transformation programme launched May 2024 to re-engineer revenue operations, strengthen clinical governance, and appoint new executive leadership — positioning the hospital for long-term sustainability
  • Network of 2,000 Friends and philanthropic donors sustaining charitable grants and subsidies for veterans, alongside royal patronage from His Majesty King Charles III confirmed during the year

📍Geography

London

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence