Annual Report and Financial Statements 2024

King Edward VII's Hospital (Sister Agnes) is a London-based charitable private hospital founded in 1899, with a 125-year tradition of providing care to Armed Forces personnel and their families at preferential rates. In 2023–24 it operated 56 inpatient rooms across specialties including Women's Health, Urology and Musculoskeletal, launched a major transformation programme, completed its first year of a physician-engagement subsidiary, and received confirmation of royal patronage from King Charles III.

Report snapshot
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📋About

Acute hospital services across Women's Health, Urology, Musculoskeletal and Digestive Health; cancer treatment; diagnostics; rehabilitation; long-term condition management; Veterans' Pain Management Centre; subsidised and preferential-rate care for Armed Forces beneficiaries; LUS@KEVII Ltd physician engagement subsidiary (first full year of trading)

📊Key Metrics

56 inpatient rooms, four operating theatres and critical care facilities serving both private and veteran patients from its Marylebone site Key Metric 1
Centre for Veteran's Health and Veterans' Pain Management Centre providing subsidised and specialist care to serving and retired Armed Forces personnel and their spouses Key Metric 2
Digital transformation programme advanced following a managed cyber security incident in November 2023; new outpatient and imaging facilities operational since 2022 Key Metric 3

Key Outcomes

  • Charitable mission upheld to provide preferential-rate treatment to serving and retired Armed Forces officers and their spouses through subsidies and grants towards the cost of care
  • Comprehensive transformation programme launched May 2024 to re-engineer revenue operations, strengthen clinical governance, and appoint new executive leadership — positioning the hospital for long-term sustainability
  • Network of 2,000 Friends and philanthropic donors sustaining charitable grants and subsidies for veterans, alongside royal patronage from His Majesty King Charles III confirmed during the year

📍Geography

London

2025 Enhanced

Annual Report and Accounts 2024/25

71,703 support activities delivered for bereaved people in 2024/25
Key Metric 1
Over 28,000 calls and emails answered by the national Cruse Helpline
Key Metric 2
Over 24,000 adults, children and young people supported through one-to-one sessions
Key Metric 3
Over 3,000 people supported through Cruse Bereavement Groups, with evidence of improved wellbeing and reduced isolation
2024 Enhanced

Muscular Dystrophy UK Impact Report 2023/24

2,752 people contacted helpline; 470 people received cost-of-living grants; 43 active research projects; 11 new grants worth £1.3 million awarded; £9.5 million total income — 16% increase on previous year
Key Metric 1
152 people supported through advocacy service; 24 Neuromuscular Centres of Excellence or Pursuing Excellence Awards; 10 NHS treatment appraisal processes participated in; 507 enrolments on e-learning modules; 465 attendees across six health professional upskilling webinars
Key Metric 2
80% of neuromuscular care advisor and clinical nurse specialist workforce attended Care Advisor Conference; 324 Changing Places toilets registered; for every £1 spent on fundraising, £3.70 raised; 68p in every £1 spent on charitable activities
Key Metric 3
SMA added to NHS newborn screening 'in-service evaluation' following MDUK co-secretariat work with UK SMA Newborn Screening Alliance; two treatment appraisals resulted in NHS approval; RHS Chelsea Flower Show garden secured to raise awareness with new audiences
2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development