Impact Report 2025

Leukaemia Care supports people affected by leukaemia and related blood cancers across the UK through information, emotional and practical services. In 2025, 921 people were supported by Patient Navigators in 19 hospitals; 1,215 helpline calls were taken; 692 people attended 103 support groups (up 95%); 585 Cost of Living Grants were awarded; 465 welfare advice cases handled (up 27%); and 108 people received counselling grants (up 28%). Spot Leukaemia billboard campaigns were seen 430,000 times. Over £1m was raised through 64 challenge events.

Report snapshot
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📋About

Nurse-led helpline; WhatsApp support; Hospital Hub Patient Navigators (19 hospitals); counselling grants service; Buddy Support (peer matching); support groups (online and in-person); welfare and benefits advice; advocacy service; Cost of Living Grants; CAR-T Away from Home Service (accommodation and travel grants); patient information resources (PIF Tick accredited); Spot Leukaemia awareness campaign; GP education tool; Facebook communities Custom geography from upload: UK-wide (HQ Worcester)

📊Key Metrics

921 people supported by Patient Navigators across 19 hospital hubs (up 36%); 1,215 helpline calls and 607 WhatsApp support conversations in 2025 Key Metric 1
692 people attended 103 support groups (up 95%); 585 Cost of Living Grants awarded; 108 counselling grants made (up 28%) Key Metric 2
145 advocacy cases handled (up 22%); 465 welfare advice cases (up 27%); 222 nights of accommodation organised for CAR-T patients (125% increase in CAR-T grants) Key Metric 3

Key Outcomes

  • 88% of support group survey respondents felt more positive and connected; 95% of survey respondents found information helpful; 70%+ of navigator patients felt more confident; nearly 90% knew more about where to get help
  • Spot Leukaemia Boom Radio advert heard by estimated 893,000 people; 120+ pieces of press coverage; input provided to Government's 10-year Cancer Plan; Billboard campaigns seen 430,000 times
  • Over £1m raised through 64 challenge events including 200+ London Marathon runners; 45 trusts and foundations pledged funding; 75 patient advisory panel volunteers; new brand identity launched; new website completed; Dalata Hotel Group partnership extended to 2028

📍Geography

UK-Wide

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one