2025 Free

Impact Report 2023/24

Martlets Hospice has provided specialist palliative and end of life care to Brighton & Hove and neighbouring areas since 1975. Their 2023/24 impact report covers 2,218 people helped, a landmark new hospice building opening, the Shaun by the Sea art trail raising £850k, and the announcement of a merger with St Barnabas Hospices. With total income of £14.1 million and 80% of care delivered in people's homes, this is the final report before Martlets became part of the St Barnabas group.

Report snapshot
106 Views

About

Inpatient Unit (14 bedrooms, new hospice building opened 2023/24 — gardens, cuddle beds, jacuzzi spa bathroom, family room, specialist gym and rehab centre); Community Nursing Team (1,321 visits to 898 patients and carers); Hospice at Home (2,303 visits to 376 people); 24-hour phone hub (17,608 calls); Counselling (485 patients and carers); Wellbeing Groups (568 attendances); Rehabilitation team (550 patients); Compassionate Neighbours (40+ volunteers, 127 patients and carers supported); outpatient Norman Cook Wing; complementary therapies; Shaun by the Sea community art trail (raised £850k over two years) Custom geography from upload: Brighton & Hove, Sussex

Key Metrics

Key Metric 1 2,218 local people directly helped in 2023/24 — 1,716 patients and 502 carers across all services; 144 inpatient patients
Key Metric 2 Total income £14.1 million (up from £2.1m in 2022/23 — including £2m capital appeal and Shaun by the Sea art trail income); 81p of every £1 spent on hospice care
Key Metric 3 17,608 calls to 24-hour telephone hub; 2,303 Hospice at Home visits to 376 people; around 80% of all care delivered in people's own homes

Key Outcomes

  • New hospice building opened — state-of-the-art inpatient ward with garden access, cuddle beds, jacuzzi bathroom, specialist gym; 26% of inpatients discharged home or to a care home following treatment
  • Merger with St Barnabas Hospices announced — creating a financially sustainable, unified palliative care offer across Sussex and South East Hampshire; Martlets identity retained throughout transition
  • Shaun by the Sea community art trail (Aardman Animations Shaun the Sheep) generated £850k over two years — capturing imagination of Brighton community and becoming a model of innovative hospice fundraising

Geography

South East

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022