Impact Report 2023/24

Martlets Hospice has provided specialist palliative and end of life care to Brighton & Hove and neighbouring areas since 1975. Their 2023/24 impact report covers 2,218 people helped, a landmark new hospice building opening, the Shaun by the Sea art trail raising £850k, and the announcement of a merger with St Barnabas Hospices. With total income of £14.1 million and 80% of care delivered in people's homes, this is the final report before Martlets became part of the St Barnabas group.

Report snapshot
2,218 local people directly helped in 2023/24 — 1,716 patients and 502 carers across all services; 144 inpatient patients Key Metric 1
Total income £14.1 million (up from £2.1m in 2022/23 — including £2m capital appeal and Shaun by the Sea art trail income); 81p of every £1 spent on hospice care Key Metric 2
17,608 calls to 24-hour telephone hub; 2,303 Hospice at Home visits to 376 people; around 80% of all care delivered in people's own homes Key Metric 3
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📋About

Inpatient Unit (14 bedrooms, new hospice building opened 2023/24 — gardens, cuddle beds, jacuzzi spa bathroom, family room, specialist gym and rehab centre); Community Nursing Team (1,321 visits to 898 patients and carers); Hospice at Home (2,303 visits to 376 people); 24-hour phone hub (17,608 calls); Counselling (485 patients and carers); Wellbeing Groups (568 attendances); Rehabilitation team (550 patients); Compassionate Neighbours (40+ volunteers, 127 patients and carers supported); outpatient Norman Cook Wing; complementary therapies; Shaun by the Sea community art trail (raised £850k over two years) Custom geography from upload: Brighton & Hove, Sussex

📊Key Metrics

2,218 local people directly helped in 2023/24 — 1,716 patients and 502 carers across all services; 144 inpatient patients Key Metric 1
Total income £14.1 million (up from £2.1m in 2022/23 — including £2m capital appeal and Shaun by the Sea art trail income); 81p of every £1 spent on hospice care Key Metric 2
17,608 calls to 24-hour telephone hub; 2,303 Hospice at Home visits to 376 people; around 80% of all care delivered in people's own homes Key Metric 3

Key Outcomes

  • New hospice building opened — state-of-the-art inpatient ward with garden access, cuddle beds, jacuzzi bathroom, specialist gym; 26% of inpatients discharged home or to a care home following treatment
  • Merger with St Barnabas Hospices announced — creating a financially sustainable, unified palliative care offer across Sussex and South East Hampshire; Martlets identity retained throughout transition
  • Shaun by the Sea community art trail (Aardman Animations Shaun the Sheep) generated £850k over two years — capturing imagination of Brighton community and becoming a model of innovative hospice fundraising

📍Geography

South East

2025

Annual Report 2024/25

£20.8m raised in 2024/25 (up from £17.4m in 2023/24)
Key Metric 1
£9.6m raised from 176 legacy gifts; £14m committed to new Total Body PET-CT scanner
Key Metric 2
49,000 active supporters; 3,857 running participants (doubled in 3 years); 83p in every £1 goes directly to patients
Key Metric 3
MyChristie-MyHealth ePROMs system reduces clinician time on routine reviews by up to 23% and enables earlier symptom detection
2026

Impact Report Year Ending April 2026

2,829 children, parents, siblings and grandparents supported; 506 families with a child in treatment
Key Metric 1
220 bereaved families supported; 424 individuals on 93 boat trips; 692 individuals in 165 cabin breaks
Key Metric 2
£71,935 unlocked in essential support; 1,320 social work hours; 188 creative therapy sessions and 271 counselling sessions delivered
Key Metric 3
Families show average 0.7 point improvement across five Mo's Outcomes after support begins; biggest gains in social participation and accessing emotional support