Annual Review April 2024 to March 2025
Mencap is the UK's leading charity for people with a learning disability, working across England, Wales and Northern Ireland to ensure people can live happy, healthy and fulfilling lives. In 2024/25 the charity rebuilt its financial resilience — cutting agency staffing costs from £400,000 to under £100,000 per week and achieving a 7% improvement in colleague engagement. A partnership with Omaze raised £3.9 million in six weeks to fund programmes addressing health inequalities. Jon Sparkes OBE joined as Chief Executive in June 2024, and work began on a new strategy to 2030 with pro bono support from McKinsey and BNY. Mencap's Voices Council — led by people with learning disabilities — challenged decisions on service handbacks, benefits access and agency staffing throughout the year.
Report snapshot
£3.9 million raised in six weeks through Omaze Yorkshire House Draw partnership to fund health inequality programmes
Key Metric 1
Agency staffing costs reduced from £400,000 per week in 2023 to under £100,000 per week — a transformational improvement in financial sustainability
Key Metric 2
7% improvement in colleague engagement alongside financial stabilisation; financial resilience rebuilt ahead of National Insurance Contribution increases
Key Metric 3
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