Health & Wellbeing Community & Social Justice
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Mind

Annual Report and Accounts 2024-25

Mind is England and Wales's leading mental health charity, supporting a federation of 99 local Minds. In 2024-25, mental health information was accessed 22 million times, 116,000 helpline queries were answered, and local Minds supported 664,346 people. Over 450,000 staff across 613 employers were reached through workplace programmes. 88,981 people used the Side by Side online peer support community.

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About

National helplines (infoline, legal, benefits, support); local Mind network (99 Minds across England and Wales); online peer support (Side by Side); workplace mental health programmes; public campaigns; mental health information; app library; Covid Inquiry participation; Mental Health Bill campaigning Custom geography from upload: England / Wales

Key Metrics

Key Metric 1 22 million accesses of mental health information across channels; 116,000 helpline queries answered
Key Metric 2 Local Minds supported 664,346 people; 613 employers and 450,273 staff reached through Mental Health at Work programme
Key Metric 3 88,981 people used Side by Side online peer support community; 35,373 active campaigners; 4.83 million items sold in Mind shops

Key Outcomes

  • Mind app library viewed 300,000 times by March 2025; 11,500 app downloads; 5,578 people took part in Mental Elf fundraising events raising nearly £125,000
  • Big Mental Health Report launched as annual evidence-based overview of mental health in England and Wales; Black Mental Health Manifesto published with 23 asks for systemic reform
  • PCREF race equality framework embedded in Mind Quality Mark, requiring all 99 local Minds to meet anti-racist standards; Black Mental Health Collective established with 11 partners

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