Mind in Bexley and East Kent Annual Report 2024–2025

Mind in Bexley and East Kent is a major community mental health charity with a £7 million budget and 170 staff, serving Bexley and East Kent through clinical services, recovery programmes, crisis care, research and social enterprise. In 2024/25 over 7,000 people accessed services including Talking Therapies (exceeding national benchmarks), a Recovery College with 10,970 attendances, an Out of Hours Crisis Café, and Revival Food & Mood social enterprise featured on the BBC One Show. The charity was named National Mind's Research and Monitoring Organisation of the Year, won the Third Sector Frontline Team of the Year for its Suicide Bereavement Service, and raised SMI physical health check completion from 43% to 63% in four months through co-produced community outreach.

Report snapshot
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📋About

NHS Bexley Talking Therapies (68.8% reliable improvement; 49.1% recovery); Bexley Mental Health Hub (5,061 referrals, with Oxleas NHS); Recovery College (16 in-person, 22 online weekly groups); Out of Hours Crisis Café (468 people, 936 interventions, 75+ A&E avoidances); Suicide Bereavement Service (with SELM and SLaM); Carers in Mind (205 carers, 3,554 support calls); Employment IPS (127 people, 34 into work); Community Pantry (2,172 visits, £4 for £20 food); Digital Hub (322 sessions); Welfare Rights; Mindful Mums; Guided Self-Help; Talking Therapies Employment Service (398 new clients, 1,982 appointments); Revival Food & Mood social enterprise and café; Revival Lates (16-25s); East Kent peer support and mentoring (40/125/153 through respective programmes); Kent Community Oasis Garden (KentCOG — 698 participants, 94 volunteers); Veterans Programme; Barbershop Project; One Bexley Pathways adult social care Custom geography from upload: London Borough of Bexley and East Kent (Canterbury, Whitstable, Herne Bay, Ramsgate, Margate), UK

📊Key Metrics

7,000+ people accessed services; 6,522 Talking Therapies referrals (7% increase); 3,969 first appointments; 1,585 Recovery College learners across 10,970 attendances Key Metric 1
258 people received Suicide Bereavement Support (30% increase); 5,061 Bexley Mental Health Hub referrals; 450 veterans and families supported; £745,548 in confirmed benefit gains secured through Welfare Rights Key Metric 2
£7 million budget; 170 staff; 90 volunteers; SMI physical health check completion raised from 43% to 63% in 4 months; National Mind Research and Monitoring Organisation of the Year 2024/25 Key Metric 3

Key Outcomes

  • Suicide Bereavement Service won Third Sector Frontline Team of the Year 2024; Revival Food & Mood featured on BBC One Show; Kent Mental Wellbeing Awards saw 50% increase in nominations (300 total); Talking Therapies secured 5-year ICB contract
  • Named National Mind Research and Monitoring Organisation of the Year; 3 peer-reviewed papers published; SMI physical health check model recognised nationally; CEO received London Borough of Bexley Civic Award for Outstanding Contribution
  • East Kent mentoring and peer support 99% satisfaction; 90%+ Revival participants reported improved wellbeing; 98% Suicide Bereavement clients satisfied; 80% Revival group attendees said participation was 'very beneficial' or 'life-changing'

📍Geography

Other

2024 Enhanced

Muscular Dystrophy UK Impact Report 2023/24

2,752 people contacted helpline; 470 people received cost-of-living grants; 43 active research projects; 11 new grants worth £1.3 million awarded; £9.5 million total income — 16% increase on previous year
Key Metric 1
152 people supported through advocacy service; 24 Neuromuscular Centres of Excellence or Pursuing Excellence Awards; 10 NHS treatment appraisal processes participated in; 507 enrolments on e-learning modules; 465 attendees across six health professional upskilling webinars
Key Metric 2
80% of neuromuscular care advisor and clinical nurse specialist workforce attended Care Advisor Conference; 324 Changing Places toilets registered; for every £1 spent on fundraising, £3.70 raised; 68p in every £1 spent on charitable activities
Key Metric 3
SMA added to NHS newborn screening 'in-service evaluation' following MDUK co-secretariat work with UK SMA Newborn Screening Alliance; two treatment appraisals resulted in NHS approval; RHS Chelsea Flower Show garden secured to raise awareness with new audiences
2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content