Mind in Havering, Barking & Dagenham Impact Report 2024/25

Mind in Havering, Barking & Dagenham (MindHBD) is a local Mind charity serving Havering and Barking & Dagenham, supporting 4,838 people in 2024/25 across 16 projects. Key services include Peer Support Workers, a Maternal Health Programme (618 women, 47 breastfeeding volunteers), Mums Matter, Dads in Mind, Ready for Adulthood, Supported Self Help, Statutory Advocacy, Safe Connections suicide prevention and a Gateway crisis service. The charity raised £350,913 through community fundraising including Christmas Land (30,000 visitors) and Summer Fest (8,000+). Total income grew 7% to £1.57 million. The year saw the Mind Federation Quality Mark awarded and a new 5-year strategy launched.

Report snapshot
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📋About

Supported Self Help Programme (105 people, online); Peer Support Workers in community (381 people, funded by NELFT); Gateway Service (1,127 interventions, Tudor Trust funded); Maternal Health Programme (618 women, 47 breastfeeding peer volunteers); Mums Matter (334 mums); Dads in Mind (23 new dads); Mini Minds Matter (216 babies and toddlers); Meaningful Activities Programme (136 adults); Social Inclusion Service (335 adults); Live a Better Life Project (107 residents, National Lottery funded); Parent Support Groups (202 parents/carers); Ready for Adulthood (133 young people); Wellbeing Service 1:1 for young people (27 young people — new service); Safe Connections Suicide Prevention NEL (171 supported); Statutory Advocacy Team Havering (318 residents); Early Help Service (11 families); Ukrainian multilingual online support (547 visits); Christmas Land and Summer Fest community events Custom geography from upload: Havering and Barking & Dagenham, East London, UK

📊Key Metrics

4,838 people supported across 16 projects and services; 618 women supported through Maternal Health Programme; 30,000 people visited Christmas Land 2024 Key Metric 1
381 people supported by Peer Support Workers; 1,127 Gateway Service interventions; 334 mums in Mums Matter; 133 young people in Ready for Adulthood; 318 Havering residents supported by Statutory Advocacy Key Metric 2
£1,574,501 total income (7% increase); £350,913 raised through community and corporate fundraising; 440+ volunteer hours; Mind Federation Quality Mark awarded; new 5-year Strategic Plan 2025–2030 launched Key Metric 3

Key Outcomes

  • 'I would not have been able to get back out in the community without my peer support worker'; 'I have found my confidence again due to the support I received'; 1.2 million social media viewership across 7 weeks Nov/Dec 2024
  • Mind Federation Quality Mark awarded; new 5-year Strategic Plan 2025–2030 developed through listening to communities; new 1:1 Wellbeing Sessions for young people launched; Volunteer Programme relaunched with new coordinator
  • 8,000+ attended Summer Fest; Christmas Land welcomed nearly 2,000 families to Santa's grotto across 28 evenings; fundraising income 7% up year on year despite challenging environment; 547 visits to Ukrainian multilingual support

📍Geography

London

2024 Enhanced

Muscular Dystrophy UK Impact Report 2023/24

2,752 people contacted helpline; 470 people received cost-of-living grants; 43 active research projects; 11 new grants worth £1.3 million awarded; £9.5 million total income — 16% increase on previous year
Key Metric 1
152 people supported through advocacy service; 24 Neuromuscular Centres of Excellence or Pursuing Excellence Awards; 10 NHS treatment appraisal processes participated in; 507 enrolments on e-learning modules; 465 attendees across six health professional upskilling webinars
Key Metric 2
80% of neuromuscular care advisor and clinical nurse specialist workforce attended Care Advisor Conference; 324 Changing Places toilets registered; for every £1 spent on fundraising, £3.70 raised; 68p in every £1 spent on charitable activities
Key Metric 3
SMA added to NHS newborn screening 'in-service evaluation' following MDUK co-secretariat work with UK SMA Newborn Screening Alliance; two treatment appraisals resulted in NHS approval; RHS Chelsea Flower Show garden secured to raise awareness with new audiences
2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content